Elle Donagh
Ipswich
Summary
Committed Senior Case Manager with a passion for creating a safer Queensland by implementing the values of Corrections 2030 and using evidence based case management tools to assessing and responding to risk.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Case Manager
Queensland Corrective Services
06.2024 - Current
- Ensure a high level of community safety through case management of supervised individuals within the community by assessing and mitigating risk as per Corrections 2030.
- Maintain high standards of assessments that contribute to effective supervision and improve reintegration of high-risk supervised individuals.
- Strengthen the collaborative partnerships with external stakeholders such as Queensland Police Service and other governmental agencies to optimise the management of supervised individuals.
- Support the development of colleagues and promote team culture that has good morale and shared targets which aligns with One QCS.
Case Manager
Queensland Corrective Services
07.2023 - 06.2024
- Ensure supervision of community based order conditions to align with legislation and operating practice guidelines.
- Identify and respond to emergent risk by utilising the relevant tools and guidelines.
- Conduct regular urinalysis and breath testing to monitor risk.
- Communicate with external stakeholders and other governmental agencies with influence.
Human Resources Officer
Pacific Labour Facility (PALM)
09.2022 - 07.2023
- Support approved employers with administration throughout the recruitment process by providing comprehensive, accurate and timely information.
- Collaborate with approved employers to develop an open and honest dialogue surrounding complexities related t the approval process under the PALM scheme.
- Regularly review and update formal application and assessment processes to facilitate employers entry into the Scheme and their recruitment of workers.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable legislation.
Legal Adviser
Legal Advice Clinic
09.2017 - 10.2020
- Managed complex cases effectively, prioritizing tasks according to urgency and importance.
- Monitored legal regulations to keep company up to date with changing legislation.
- Provided pro bono services within the community as needed, demonstrating a commitment to social responsibility.
- Worked closely with law enforcement agencies during investigations involving company-related matters.
Education
Bachelor of Law -
Cardiff University
Cardiff School Of Law And Politics09.2021
Bachelor of Legal Practice -
Cardiff University
Cardiff School Of Law And Politics09.2021
Skills
- Assess and evaluate risk
- Efficiently respond to emergent risk
- Motivational interviewing
- Utilising brief interventions in case management
- Effective time management
- Fostering new relationships
- Working collaboratively with stakeholders
- Embrace diversity
- Communicate professionally
- Critical thinking
- Decision making
- Active listening
- Ability to work in a team environment
Certification
- Queensland Corrective Services - Foundations Training Certificate
- Substance Testing
- Currently working towards CTY007 Certificate IV Community Corrections
- CTY054 First Nations Individuals
- ORG122 Maybo Training
Timeline
Senior Case Manager
Queensland Corrective Services
06.2024 - Current
Case Manager
Queensland Corrective Services
07.2023 - 06.2024
Human Resources Officer
Pacific Labour Facility (PALM)
09.2022 - 07.2023
Legal Adviser
Legal Advice Clinic
09.2017 - 10.2020
Bachelor of Law -
Cardiff University
Bachelor of Legal Practice -
Cardiff University
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