Versatile administrative and project professional with 10+ years’ experience spanning government, mining, retail, and HR. Recognised for streamlining processes, building strong stakeholder relationships, and adapting quickly across industries. Skilled in project coordination, compliance, and customer service, with a proven record of balancing operational efficiency with people-first leadership.
Overview
22
22
years of professional experience
Work History
Biosecurity Field Officer
Queensland Government DPI FAEP
04.2025 - Current
Certified and trained in the safe administration of chemical compounds for the containment and control of hazardous invasive species.
Confidently engaging with the general public to educate and inform them about ongoing operations and environmental management efforts.
Complete compliance with Health and Safety Documentation, daily.
Entrusted with access to private residences to carry out professional duties in a respectful and responsible manner.
Supported community outreach initiatives by engaging with local stakeholders and residents.
Primary Caregiver
01.2018 - 01.2025
Dedicated time to raising a young family, developing transferable skills including high-level time management, emotional intelligence, conflict resolution, and multitasking under pressure. During this period, I remained engaged in professional development and re-entered the workforce with a renewed focus and energy.
Heavy Machinery Operator
Glencore//Mount Isa – GF//Stellar Recruitment – New Acland Coal Twmba
01.2011 - 01.2018
Operating multiple heavy machines to the highest safety standards whilst working towards production targets with a focus on teamwork, training and development.
Competent to operate and service multiple heavy machines including fans, pumps and service lines.
Strong safety focus, on the job problem solving and autonomy.
Maintained full compliance with JSEAS, daily HSE documentation and fatigue management protocols.
Training and development of new staff, building team capacity and safety culture.
Elected H&S and HR Representative, liaising with management on workforce issues and improvements.
Working closely with other departments as a cohesive unit to exceed safety and production targets as well as working confidently operating in remote areas alone.
Project Administrator
MacKellar EPSA
02.2017 - 09.2017
Supported Projects Team on the Toowoomba Second Range Crossing East construction project.
Coordinated office operations, managed agendas, processed accounts, reports and work orders.
Highly efficient with a strong eye for detail and advanced organisational skills ensuring our office and project ran smoothly.
First point of contact for all employees and visitors; HR & new starters – polished and professional presentation and rapport.
Extensive knowledge and use of the Microsoft Office Package.
01.2004 - 01.2011
Human Resources Assistant, Sandvik – South Brisbane: Assisted HR Manager with staff records, training compliance, and daily administrative duties. Designed and delivered training packages.
Store Manager / Ladies Buyer / Training & Development, City Beach – Brisbane: Progressed from sales to national Ladies Buyer and staff development lead. Managed budgets, rosters, supplier negotiations, and customer service. Developed and rolled out national staff development and loss prevention training programs.
Education
Diploma - PROJECT MANAGEMENT
TAFE Online
09.2025
Diploma - CLOTHING PRODUCTION & DESIGN
TAFE
01.2008
Certificate 3 - BUSINESS AND FINANCE
TAFE
01.2006
Skills
Monitoring and evaluation
Analytical report assessment
Stakeholder engagement
Comprehensive project planning
Networking and relationship building
Collaborative strategic planning
Schedule management
Customer service expertise
Timeline
Biosecurity Field Officer
Queensland Government DPI FAEP
04.2025 - Current
Primary Caregiver
01.2018 - 01.2025
Project Administrator
MacKellar EPSA
02.2017 - 09.2017
Heavy Machinery Operator
Glencore//Mount Isa – GF//Stellar Recruitment – New Acland Coal Twmba
Assessor/Customer Service Office/Project Support Officer at Smart Service Queensland (Queensland Government)Assessor/Customer Service Office/Project Support Officer at Smart Service Queensland (Queensland Government)
Customer Service Advisor (AO3) Permanent part-time at Queensland Government - Department of Transport and Main Roads, Mount IsaCustomer Service Advisor (AO3) Permanent part-time at Queensland Government - Department of Transport and Main Roads, Mount Isa