Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elle McGuigan

Bulli,NSW

Summary

Detail-oriented professional with extensive experience in managing operations and coordinating staff activities. Proven track record in problem-solving and customer service, enhancing operational efficiency and team productivity. Strong strategic planning skills with a focus on implementing effective processes to meet organizational goals. Experienced leader adept at driving process improvements and fostering strong relationships across all organizational levels.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

General Pants
Wollongong, New South Wales
07.2025 - Current
  • Oversaw daily operations and team activities in a fast-paced environment.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Resolved customer inquiries and complaints through effective problem-solving techniques.
  • Facilitated communication between staff and upper management to enhance operational efficiency.
  • Monitored compliance with health and safety regulations in workplace practices.
  • Evaluated staff performance and addressed issues promptly.
  • Executed thorough opening, closing, and shift change functions to uphold operational standards.

Assistant Store Manager

Glue
Wollongong, New South Wales
01.2023 - 07.2025
  • Streamlined daily store operations while enhancing team productivity.
  • Managed inventory levels and conducted regular stock audits.
  • Trained new staff on customer service protocols and store procedures.
  • Led teams in implementing merchandising initiatives to improve business effectiveness.
  • Conducted performance reviews to assess progress and establish development goals.
  • Participated in recruitment by interviewing candidates for open positions.
  • Maintained accurate records of transactions, inventory levels, and employee performance metrics.
  • Developed promotional campaigns to boost brand awareness and attract customers.

Childcare Trainee

Happy Hearts
Wollongong, New South Wales
01.2023 - 12.2023
  • Supervised daily activities of children to ensure safety and well-being.
  • Coordinated playtime and structured activities to promote social development.
  • Developed and implemented educational programs tailored for various age groups.
  • Maintained clean, organized childcare facility to uphold safety standards.
  • Communicated regularly with parents regarding children's progress and needs.
  • Monitored behavior of children, providing guidance to support positive interactions.
  • Planned and executed age-appropriate activities for children aged 3 to 5 years.
  • Engaged children in stories, songs, and creative play to foster imagination.

Salesperson

Chatterbox Markets
Wollongong, NSW
08.2019 - 12.2021
  • Assisted in product selection by providing detailed product information.
  • Engaged customers through effective communication and active listening.
  • Managed inventory levels to ensure optimal stock availability and display.
  • Developed key customer relationships to increase sales.
  • Educated customers about products and services offered by the company.

Rugby League Referee

Illawarra Referee
Illawarra, New South Wales
03.2020 - 09.2020
  • Enforced rules and regulations to ensure fair play during competitive games and events.
  • Monitored player conduct, promoting sportsmanship among participants.
  • Communicated decisions effectively to players, coaches, and spectators.
  • Collaborated with officials to maintain consistent game flow throughout events.
  • Attended training sessions to deepen understanding of game rules and techniques.

Education

High School Diploma -

Bulli High School
Bulli
12-2021

Skills

  • Operational management
  • Staff scheduling
  • Customer service
  • Performance evaluation
  • Regulatory compliance
  • Inventory control

Certification

  • Certificate 3 Community Services
  • Understanding Traumatic Brain Injury
  • Preventing Dementia
  • First Aid and CPR
  • PEG Feeding
  • Medication Administration
  • Police Check
  • NSW Drivers License (reliable car with full insurance)

Timeline

Manager

General Pants
07.2025 - Current

Assistant Store Manager

Glue
01.2023 - 07.2025

Childcare Trainee

Happy Hearts
01.2023 - 12.2023

Rugby League Referee

Illawarra Referee
03.2020 - 09.2020

Salesperson

Chatterbox Markets
08.2019 - 12.2021

High School Diploma -

Bulli High School

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Elle McGuigan