Elle Sasinun

Max Brenner

12.2018 - Current

Supervise team members by providing coaching, mentorship and performance evaluations
Maintained friendly and professional customer interactions.
Ensure compliance with prescribed standards in the areas of customer service, operation and work health and safety
Develop and implement promotions to increase revenue for the business
Produced quality services and special events
Coordinated scheduling for employees
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved marketing to attract new customers and promote business.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.