Elle Ann Smith
Canberra,ACT
Summary
An enthusiastic and determined individual from the United Kingdom, seeking a permanent position in a dynamic and collaborative environment that offers professional challenges.
Overview
3
3
years of professional experience
Work History
Carer
Ridgecourt Care Home
10.2021 - 01.2023
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Collaborated with healthcare professionals to develop comprehensive care strategies for optimal patient outcomes.
- Improved patient well-being by providing compassionate and attentive care.
- Implemented safety measures to prevent falls, accidents, and injuries within the home environment.
- Delivered personal hygiene assistance including bathing grooming dressing feeding toileting all while maintaining client privacy respect.
- Provided emotional support to patients and their families, fostering strong relationships built on trust and empathy.
- Developed recreational activities tailored to individual interests, enhancing overall quality of life for clients in care settings or at home environments.
Customer Service Assistant
Co-operative Food
01.2020 - 10.2021
- Maintained clean and organized work environment to maintain customer safety.
- Answered customer questions about product availability and shipment times.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Music
BIMM University Birmingham
Birmingham, UKDiploma of Music -
Sutton College
Birmingham, UK2020
High School Diploma -
Shire Oak Academy
2018
Skills
- Reliability and punctuality
- Adaptable and Flexible
- Patience and understanding
- Confidentiality and Privacy
- Time Management
- Organisation skills
- Telephone skills
- Customer and client relations
- Attention to Detail
- Problem-Solving
- Microsoft Office
- Team Collaboration
Timeline
Carer
Ridgecourt Care Home
10.2021 - 01.2023
Customer Service Assistant
Co-operative Food
01.2020 - 10.2021
Music
BIMM University Birmingham
Diploma of Music -
Sutton College
High School Diploma -
Shire Oak Academy
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