Ellee Brown
Whitebridge,NSW
Summary
Professional with strong background in management, ready to drive operational excellence. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Maggie’s
Scone
11.2024 - Current
- Managed daily restaurant operations and ensured smooth service flow.
- Supervised staff scheduling and maintained optimal workforce levels.
- Trained new employees on customer service standards and operational procedures.
- Managed administrative tasks, ensuring compliance with organizational policies and procedures.
- Coordinated scheduling and logistics for meetings, enhancing team collaboration and productivity.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Hotel Licensee/ Manager
Belmore Hotel
Scone, NSW
09.2018 - 10.2024
- Managed daily hotel operations and ensured high service standards for guests.
- Managed all aspects of hotel accommodation, bar, gaming & restaurant
- Developed training programs for new employees to enhance service quality.
- Assisted in onboarding new staff, providing training on company policies and procedures.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
Education
NSW Liquor & Gaming Licensee
NSW Liquor & Gaming
NSW RSA & RCG
St Joseph’s High
AberdeenSkills
- Customer service
- Team building
- Team player attitude
- Marketing and sales experience
- Strong multitasking
- Dynamic communication skills
References
- Maggie’s- Daniel Golledge 0404455790
- Belmore Hotel- Zak Levin 0401915258
Timeline
Restaurant Manager
Maggie’s
11.2024 - Current
Hotel Licensee/ Manager
Belmore Hotel
09.2018 - 10.2024
NSW Liquor & Gaming
NSW RSA & RCG
St Joseph’s High
NSW Liquor & Gaming Licensee