Ellen Futigami

• Supervise and coordinate import and export shipments, ensuring compliance with Australian regulatory requirements.
• Apply for and maintain import permits, updating processes according to changing requirements.
• Prepare and review import and export documentation, ensuring accuracy and compliance.
• Collaborate with shipping lines, freight forwarders, and third party logistics providers to issue Bills of Lading and manage freight invoices.
• Track and manage container movements, proactively resolving delays and optimizing planning to minimize demurrage and detention.
• Maintain clear communication with customers, suppliers, and internal stakeholders regarding schedules, document status, and shipment updates.
• Support finance and trader teams with invoice and documentation inquiries.

• Managed international import and export processes, including customs clearance, documentation, and freight bookings.
• Liaised with shipping companies, customs agencies, and warehouses to ensure smooth cargo flow.
• Monitored container demurrage, returns, and damages, minimizing costs through proactive coordination.
• Checked and processed shipping documents, ensuring compliance with regulations.
• Supervised and supported team performance while preparing KPI reports for management.
• Negotiated freight charges and coordinated with carriers to secure efficient, cost effective services.

• Gained experience in supervision, customer service, and inventory management in fast paced environments. Developed strong teamwork, adaptability, and communication skills. Further details available on request.