Ellen Janman
Penrith,NSW
Summary
As compassionate spiritual care professional, adept at fostering supportive and inclusive environment conducive to emotional and spiritual well-being. Proven track record of implementing programs that positively impact students and staff alike. Known for effective collaboration and adaptability to meet changing needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant/Front Desk Receptionist
No Gaps Dental
11.2018 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
School Chaplain
Buxton Public School
04.2024 - 11.2024
- Collaborated with school administration to develop and implement faith-based programs for the school community.
- Served as a resource for teachers seeking advice on incorporating faith-based principles into lesson plans or classroom discussions.
- Organized and led worship services, prayer meetings, and religious events, encouraging active participation from the student body.
- Organized retreats and workshops aimed at promoting spiritual reflection among the student body.
- Enhanced student spiritual growth by providing guidance and support through pastoral care.
- Developed strong relationships with local religious leaders to foster a sense of unity within the broader faith community.
- Provided guidance to student leadership groups in organizing faith-based initiatives or events throughout the school year.
Front of House Staff Member
Burger Head
10.2016 - 10.2018
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Helped guests at tables when in need of assistance.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
Education
School Chaplaincy Upgrade
Alphacrusis
Christian Ministry
Australian College of Minsitry
06-2025
High School Diploma -
Kingswood High School
Kingswood, NSW09-2018
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Treatment room setup
- Sterilization techniques
- X-ray processing
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Patient scheduling
- Cross-training capabilities
- Pastoral care
- Safe space creation
- Spiritual guidance
- Youth mentoring
- Empathy development
- Spiritual care
- Mental health awareness
Certification
- First Aid Certification
- Working With Children's Check
- Police Check
- Mental Health First Aid
- Rock & Water Program
Timeline
School Chaplain
Buxton Public School
04.2024 - 11.2024
Dental Assistant/Front Desk Receptionist
No Gaps Dental
11.2018 - Current
Front of House Staff Member
Burger Head
10.2016 - 10.2018
School Chaplaincy Upgrade
Alphacrusis
Christian Ministry
Australian College of Minsitry
High School Diploma -
Kingswood High School
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