Ellen Lee
Doncaster,Victoria
Summary
A highly motivated professional with over five years of experience in both hospitality and the fashion industry, specializing in knitwear design, production, and brand promotion. My background in managing pop-up stores, online platforms, and sales-driven fashion projects has equipped me with the skills to contribute effectively to sales operations in a dynamic fashion environment. I am looking to bring my expertise in fashion sales, trend analysis, and customer engagement to a forward-thinking fashion brand Ralph Lauren.
Overview
12
12
years of professional experience
Work History
Owner and Server
Enoteca Chinchin Bistro
Seoul, Korea
06.2019 - 12.2024
- Greeted and seated guests, ensuring a welcoming and friendly atmosphere
- Provided detailed information on the menu, including daily specials, and recommended food and wine pairings to enhance the dining experience
- Took orders accurately and efficiently, delivering prompt and attentive service
- Assisted in managing reservations and table arrangements to maximize seating capacity
- Processed customer payments, handled cash, and operated the POS system for billing
- Supported promotional events and engaged with customers to increase sales and customer loyalty
- Maintained a clean, organized dining area and complied with health and safety regulations
- Assisted with wine tastings and organized special events to promote wine sales
- Handled stock management, including wine inventory and reordering
- Provided high-quality customer service, ensuring a memorable experience for all guests
- Collaborated with the kitchen staff to pair wines with food menus.
Designer & Pop-up Sales Representative
MOONHEE
Seoul, South Korea
05.2016 - 09.2018
- Led brand promotion efforts through pop-up stores, engaging with customers and ensuring sales targets were met
- Organized product displays and offered personalized styling advice to clients
- Managed online sales channels including W Concept, 29CM, and 11st, increasing brand visibility and driving revenue growth
- Provided product recommendations based on in-depth knowledge of materials and fashion trends
- Contributed to store openings, including merchandise planning and sales strategy development.
Design Consultant & Sales Support
Trend in Korea Co., Ltd.
Seoul, South Korea
08.2014 - 05.2016
- Contributed conducting seminars on seasonal collections and textile trends
- Assisted domestic and international fashion brands with concept, color, and material consulting
- Supported sales efforts during trend seminars and fashion events, promoting brands to industry professionals and buyers
- Assisted in product presentations and helped clients with material selection to drive sales for partner brands.
Design Assistant
FANNY AND JESSY
London, UK
09.2012 - 07.2014
- Participated in sales efforts by engaging customers and providing product knowledge, contributing to a successful brand launch in the UK market
- Assisted with knit sampling and hand-knit accessory production
Freelance Designer & Sales Support
- Assisted in various fashion brands' sample and main production while supporting their promotional and sales strategies
- Brands including Club Monaco, Descent, Juun.J, In Silence, Yune Ho and Jill Stuart.
Education
Bachelor's Degree in Fashion Textiles -
University of the Arts London
London, UK07.2014
Major: Illustration -
Pasadena Art Center College of Design
California, USA05.2008
Secondary School -
Ridley College
Ontario, Canada06.2007
Skills
- Sales & Customer Relations
- Product Knowledge
- Pop-Up Store Management
- E-Commerce Management
- Visual Merchandising
- Multilingual Communication
- Fashion Trend Analysis
Languages
- English, Fluent
- Korean, Native
Timeline
Owner and Server
Enoteca Chinchin Bistro
06.2019 - 12.2024
Designer & Pop-up Sales Representative
MOONHEE
05.2016 - 09.2018
Design Consultant & Sales Support
Trend in Korea Co., Ltd.
08.2014 - 05.2016
Design Assistant
FANNY AND JESSY
09.2012 - 07.2014
Freelance Designer & Sales Support
Bachelor's Degree in Fashion Textiles -
University of the Arts London
Major: Illustration -
Pasadena Art Center College of Design
Secondary School -
Ridley College
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