Ellen Mcdougall
Bathurst,NSW
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
6
6
years of professional experience
Work History
Bartender
Kelso Hotel
12.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
Kitchen Hand
Commercial Hotel/motel
11.2017 - 12.2021
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed recipes and chef instructions to prepare food correctly.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Monitored inventory deliveries to minimize product losses and prep for service.
Housekeeper
Commercial Hotel/motel
11.2017 - 12.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
No Degree -
Hunter River High School
Heatherbrae, NSW01.2017
Skills
- Health Code Compliance
- Anticipating Guest Needs
- Sanitization Protocols
- Verbal and Written Communication
- Polishing Surfaces
- Interior and Exterior Cleaning
- Responsible Alcohol Service
- Attending Multiple Customers
- Food Preparation and Safety
- Recipe and Menu Memorization
- Team Training
- Hospitality and Accommodation
Timeline
Bartender
Kelso Hotel
12.2021 - Current
Kitchen Hand
Commercial Hotel/motel
11.2017 - 12.2021
Housekeeper
Commercial Hotel/motel
11.2017 - 12.2021
No Degree -
Hunter River High School
Similar Profiles
Rhiannon BestRhiannon Best
Bar Staff Member at The Kelso HotelBar Staff Member at The Kelso Hotel
Kristopher MurrayKristopher Murray
Senior Estimator at Kelso-Burnett Co.Senior Estimator at Kelso-Burnett Co.
Ashley AveryAshley Avery
Accounting Specialist at JW KelsoAccounting Specialist at JW Kelso