Summary
Overview
Work History
Education
Skills
Reference
Reference
Timeline
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Ellen Mead

Calista WA,WA

Summary

I am a hard-working, qualified professional, with my most recent work experience being a Support Worker with Midway for over a year, and then working in accommodation houses, respite, and in the community with Activ Foundation for 13 years. I have worked a number of different shifts, such as days, afternoons, night awakes, and most recently, sleep shifts. I have worked with many individuals with different needs, supports, and various issues, including mental health and behaviors of concern.
I am a proactive and dedicated individual. A team player who adheres to all company policies and OH&S procedures. Please find all my qualifications here within this resume that make me a promising candidate for the position applied for.

Overview

15
15
years of professional experience

Work History

Support Worker

Midway
Calista, WA
04.2024 - Current
  • Assisted clients with daily living activities and personal care tasks.
  • Supported individuals in developing life skills and achieving personal goals.
  • Documented client progress and reported changes in behavior or health status.
  • Provided emotional support and companionship to enhance client well-being.
  • Maintained a safe and clean environment for clients at all times.
  • Participated in team meetings to discuss client needs and service improvements.
  • Followed safety protocols to ensure a secure setting for clients and staff.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Assisted clients with personal care, such as showering and dressing.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Provided emotional and practical support to vulnerable adults.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Organised leisure activities for clients in the community.
  • Implemented behavior management plans for clients with challenging behaviors.
  • Engaged clients in activities aimed at promoting physical and mental stimulation.

Support Worker

Activ Foundation
South Perth, WA
06.2010 - 04.2024
  • Assisted clients with daily living activities and personal care tasks.
  • Supported individuals in developing life skills and achieving personal goals.
  • Collaborated with healthcare professionals to implement care plans effectively.
  • Documented client progress and reported changes in behavior or health status.
  • Provided emotional support and companionship to enhance client well-being.
  • Maintained a safe and clean environment for clients at all times.
  • Participated in team meetings to discuss client needs and service improvements.
  • Followed safety protocols to ensure a secure setting for clients and staff.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Assisted clients with personal care, such as showering and dressing.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Provided emotional and practical support to vulnerable adults.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.

Education

Certificate 3 and 4 Disability - Disability Studies

Activ Foundation
Perth, WA
01-2012

High School Diploma -

Kwinana SHS
Kwinana, WA
12-1998

Skills

  • EpiPen training
  • Epilepsy training
  • Medication administration
  • Basic first aid/ CPR
  • NDIS online modules
  • Diabetes training
  • personal care
  • Dysphagia management
  • COVID-19 safety and control
  • Disability safe: food safety
  • Infection control
  • Human rights and you
  • Behavior management
  • Active listening
  • Rapport building
  • Time management
  • De-escalation techniques
  • PPE use
  • PPE compliance
  • Communication

Reference

MelIssa Williams

Midway

melissa.williams@midway.org.au

0405765634

Reference

Kyla Esaiah

Midway

kyla.esaiah@midway.org.au

0410616525

Timeline

Support Worker

Midway
04.2024 - Current

Support Worker

Activ Foundation
06.2010 - 04.2024

Certificate 3 and 4 Disability - Disability Studies

Activ Foundation

High School Diploma -

Kwinana SHS

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Ellen Mead