Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Dental Front Office Receptionist
Creative Smiles
04.2023 - Current
Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
Assisted colleagues in various administrative tasks such as filing patient documentation or generating reports when needed for smoother workflow.
Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
Increased revenue by diligently tracking insurance claims, processing payments, and resolving billing issues.
Mount Waverley Smiles Dental
01.2023 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Responded to inquiries from callers seeking information.
Team Member
Hunky Dory Oakleigh
05.2022 - 03.2023
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Resolved issues quickly to maintain productivity goals.
Education
Bachelor Of Nursing And Business Administration - Nursing And Business Administration
Australian Catholic University
Melbourne, VIC
11.2026
Our Lady of The Sacred Heart College
Melbourne, VIC
12.2022
Skills
Teamwork and Collaboration
Analytical and Critical Thinking
Multitasking Abilities
Data Entry
Good Telephone Etiquette
Planning and Coordination
Customer and Client Relations
Multi-Line Telephone Systems
Timeline
Dental Front Office Receptionist
Creative Smiles
04.2023 - Current
Mount Waverley Smiles Dental
01.2023 - Current
Team Member
Hunky Dory Oakleigh
05.2022 - 03.2023
Bachelor Of Nursing And Business Administration - Nursing And Business Administration
Australian Catholic University
Our Lady of The Sacred Heart College
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