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Ellen Seymour
Goulburn,NSW
Work Preference
Overview
1
1
Certification
16
16
years of professional experience
Work History
Cook
Paul’s Cafe
Goulburn And Crookwell
02.2024 - 02.2026
- Prepared and cooked menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization in kitchen areas, adhering to food safety regulations.
- Collaborated with team members to optimize workflow during peak service hours.
- Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Store supervisor/ Food safety supervisor
The Dale Diner
01.2020 - 01.2021
- Provide exceptional customer service, handling any customer complaints or queries professionally and efficiently
- Responsible for the daily running of the store
- Delegate duties and supervise staff
- Preparing, cooking and serving food following safe food practices
- Responsible for stores appearance and cleanliness
- Clean and prepare working surfaces
- Observe and put into action OH&S
- Control of stock rotation and stock levels
- Handling of money and daily banking
- Training of new staff members
- Prepare and organise promotional advertising material
Disability support note taker
University of Western Sydney
01.2011 - 01.2012
- Attending students classes, when required
- Taking notes throughout lectures and classes
- Uploading notes to the Uniportal
Customer service
Airds Chinese
01.2010 - 01.2011
- Responsible for welcoming all customers into store and assisting with taking their orders
- Required to take customer orders over the phone and answer any queries or concerns
- Provide exceptional customer service
- Handling of money, POS systems
- Responsible for restaurants appearance and cleanliness, adhering to OH&S and Food safety standards
Education
Bachelor of Arts - Telecommunications Certification
Western Sydney University
Sydney, NSW11.2000
Skills
Exceptional customer service
Active listening skills
Building customer relations
Positive and uplifting attitude
Clear communication
Accurate money handling skills
Efficient time management and organisation skills
Certification
- Certificate 3 – Telecommunications
- Certificate 2 - Retail
Timeline
Cook
Paul’s Cafe
02.2024 - 02.2026
Store supervisor/ Food safety supervisor
The Dale Diner
01.2020 - 01.2021
Disability support note taker
University of Western Sydney
01.2011 - 01.2012
Customer service
Airds Chinese
01.2010 - 01.2011
Bachelor of Arts - Telecommunications Certification
Western Sydney University