Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Ellen Tsaousis

Melbourne,VIC

Summary

Compassionate Registered Nurse (RN) with a combined 6+ years of experience in acute surgical, rehabilitation wards and case management. Fostered positive experiences by providing patient-centered care, advocating education for patients and their families in times of need. Highly motivated to gain experience and develop professionally in a range of work environments and make a positive impact.

Overview

7
7
years of professional experience

Work History

Senior Case Manager – Personal Injury

Allianz
10.2021 - Current
  • Managing a portfolio of Workers' Compensation claims for 50+ clients
  • Supporting customers step-by-step through the Injury Management process and ensuring effective treatment and return to work planning is on track
  • Engaging with stakeholders across email, phone and tele-conference
  • Nurturing excellent customer relationships and creating positive experiences
  • Proactively identifying and managing return to work barriers on claims by implementing strategies to address them
  • Managing invoicing and client payments
  • Effectively navigating IT systems (e.g Novus, Acction, MCT, Tempus).

Day of Surgery Admission (DOSA) Casual

Epworth Eastern
07.2021 - 10.2021
  • Prepared and admitted patients for theatre by ensuring comprehensive patient identification checks and documentation up to date
  • Monitored patients’ vital signs, neuro-vascular observations, pain levels and developed strong ability to recognize signs of a deterioration and act effectively
  • Provided discharge education care to patients and families
  • Comforted patients in a state of anxiety and heightened emotions

Acute Surgical Orthopaedics, Plastics and E.N.T

Epworth Freemasons
05.2019 - 05.2021
  • Engaged with a diverse range of patients whilst providing timely care and treatment
  • Demonstrated adherence to surgical protocols for pre- and post-operative management
  • Provided handover to staff using ISOBAR framework
  • Prepared and administered intravenous therapy, blood and platelet transfusions
  • Managed and Removed surgical drain tubes
  • Comprehensive Indwelling Urinary Catheter (IDC) care management for both male and female patients
  • Administered subcutaneous and intramuscular injections
  • Collected patient specimens for laboratory testing
  • Provided pain-controlled analgesia observation and education
  • Mentored nursing students and graduates.
  • Dressed wounds with antiseptic compounds and sterile coverings to protect surgical sites and promote healing.

Orthopaedic, Neuro and Spinal Rehabilitation

Epworth Richmond
02.2018 - 05.2019
  • Cared for patients suffering from chronic conditions including; Neurological, Acquired brain and Spinal injuries
  • Liaised with patients and allied health to develop recovery care plans
  • Assisted with patient ambulation and re-positioning using mechanical aids including; Sara steady, hoist, slide board and sliding sheets ensuring patient safety and comfort
  • Assisted patients with personal hygiene.

Rehabilitation and Mental health

Epworth Healthcare
02.2017 - 02.2018
  • Assessed and evaluated the mental and physical condition of patients.
  • Collaborated with multidisciplinary teams including psychiatrists, social workers, physicians, psychologists and others to ensure continuity of care for each patient.
  • Prescribed medications according to physician orders and monitored their effectiveness over time.
  • Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.

Education

Bachelor of Nursing -

RMIT University

Skills

  • Strong Communication and Excellent Documentation
  • Compassionate
  • Administrative Abilities
  • Critical Thinking and Problem Solving
  • Time Management
  • Leadership and Mentorship
  • Flexibility and Adaptability within a Multi-disciplinary team
  • IT Skills (Microsoft office)

References

Available upon request

Additional Information

Registered with APHRA (Registration Number: NMW0002073118)

Working with Children Check (0882072A-01)

ASIST Training 2023. 

First Aid Management of Anaphylaxis 2021 (22300VIC)

First Aid Management of Asthma Risks 2021 (22556VIC)

Timeline

Senior Case Manager – Personal Injury

Allianz
10.2021 - Current

Day of Surgery Admission (DOSA) Casual

Epworth Eastern
07.2021 - 10.2021

Acute Surgical Orthopaedics, Plastics and E.N.T

Epworth Freemasons
05.2019 - 05.2021

Orthopaedic, Neuro and Spinal Rehabilitation

Epworth Richmond
02.2018 - 05.2019

Rehabilitation and Mental health

Epworth Healthcare
02.2017 - 02.2018

Bachelor of Nursing -

RMIT University

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Ellen Tsaousis