Ellen Douglas

Liaising with other professionals, such as the police and social workers, to ensure the service user receives comprehensive support.

The ability to nurture trusting relationships with service users so they engage and feel comfortable discussing such vulnerable aspects of their lives.

Working with a diverse clientele and being able to adapt my approach according to each individual needs.

Maintain and complete various documents with necessary details, including support plans, risk assessments, control forms etc.

Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.

Recommend and sell hair care regiments and treatments based on the clients hair quality.

Maintained a busy schedule whilst still answering all calls, enquiries and walk in with high standards.

Established positive relationship with guests and other employees, creating a positive, energetic environment.

Handled customers complaints to provide full resolutions and promote loyalty.

handled long, busy days with high enthusiasm.