Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elleni Tzimas

South Morang,VIC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Allied Health Assistant

Speech Space
07.2023 - Current
  • Facilitated effective communication between patients, families, and healthcare providers, ensuring a holistic approach to care.
  • Maintained accurate patient records, contributing to efficient clinical decision-making processes.
  • Implemented time management strategies that increased efficiency within the allied health department.
  • Demonstrated strong interpersonal skills when working with diverse patient populations, fostering positive relationships and trust among clients.
  • Assisted speech therapists in conducting assessments and developing intervention plans for individuals with communication disorders, improving overall quality of life for these patients.

Team Member

Typo
01.2023 - 06.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Manager

Mcdonalds
05.2018 - 12.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
  • I have the ability to work in a faced paced environment while maintaining quality customer service, upkeeping cleanliness and reaching KPIS
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Handled till and safe counting as well as banking

Cooperatively and collaboratively work with the team to achieve overall objectives

  • Actively seek to understand targets and monitor progress
  • A clear and concise communicator both verbally and written
  • Ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Education

La Trobe University
Melbourne, VIC

High School Diploma -

St Monicas Collage
Epping
2020

Skills

  • Regulatory Compliance
  • Customer Service
  • Loss Prevention
  • Display Setup
  • Money Handling
  • Order Processing
  • Product Demonstrations
  • Interpersonal and written communication
  • Product Merchandising
  • Professional Appearance
  • Cash Register Operation
  • Store maintenance
  • Customer Assistance

Languages

greek
Native or Bilingual

Timeline

Allied Health Assistant

Speech Space
07.2023 - Current

Team Member

Typo
01.2023 - 06.2023

Manager

Mcdonalds
05.2018 - 12.2022

La Trobe University

High School Diploma -

St Monicas Collage
Elleni Tzimas