Ellen Louisa Glassie

• Provide support with the delivery of activities for 2025 High Extensive Funding Program. High extensive funding supports students who need complex, ongoing extensive adjustments in mainstream schools.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project progress, identified risks and took corrective action as needed.
• Established effective communication among team members for enhanced collaboration and successful project completion.

• Establishment, development and coordinate GPRA Scholarships, Cultural education grants, Peer to Peer activities, NT Annual Registrars' Forum.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project progress, identified risks and took corrective action as needed.
• Established effective communication among team members for enhanced collaboration and successful project completion.

• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project progress, identified risks and took corrective action as needed.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Met project deadlines without sacrificing build quality or workplace safety.
• Achievements - Top End Tour and 20th Anniversary

• Conducted post-project evaluations for continuous learning and improved future performance in similar engagements.
• Ensured accurate forecasting of resource requirements by meticulously tracking activities against the established timeline.
• Managed change requests effectively to minimize disruptions while remaining focused on achieving desired outcomes.
• Optimized project outcomes by identifying risks early and implementing mitigation plans.

Previous roles:

• Portfolio Management Office (PMO) Project Support Officer 01st July 2020 – 30th June 2021
• Quality and Performance Coordinator 05th February 2018 – 30th June 2020

• Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
• Analyzed project data to identify trends and areas for improvement.
• Organized scope, schedule and assignments for entire team.
• Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
• Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
• Managed cross-functional teams to ensure timely completion of project milestones and deliverables.

• Managed area consistently achieving and exceeding monthly sales targets.
• Executed proven strategies to hit sales quota and help company achieve goals.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.

• Monitored employee and customer interactions to assess quality of service.
• Coached employees through day-to-day work and complex problems.
• Served as a reliable point of contact between clients and specialized teams within the organization, streamlining communication pathways effectively.
• Enhanced team productivity, providing guidance and assistance to junior Support Officers when needed.
• Employed proven problem-solving techniques to resolve issues quickly and with minimal disruption.
• Oversaw budget and tracked expenses against plans.
• Balanced multiple priorities effectively by utilizing strong organizational skills and proactive task management techniques.

• Developed comprehensive reporting systems for the Executive Director, enabling informed decisionmaking.
• Assisted in developing strategic plans for the organization with thorough research and analysis of industry trends.
• Coordinated special events such as conferences or team-building activities to strengthen workplace culture and morale.
• Served as a liaison between the Executive Director and external partners to foster strong collaborative relationships.
• Maintained strict confidentiality of sensitive information to protect company reputation and uphold privacy standards.
• Supported budget management processes by tracking expenses, processing invoices, and reconciling financial statements.
• Kept abreast of relevant industry developments through continuous learning opportunities in order to better inform decision-making processes.

• Educated staff on organizational mission and goals to help employees achieve success.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Managed client relationships through regular check-ins and updates on project progress.
• Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Evaluated customer needs and feedback to drive product and service improvements.

• Negotiated contracts with carriers, resulting in cost savings and improved service levels for the company.
• Documented safety action plans, quality initiatives and team performance into computer system.
• Optimized distribution processes by implementing efficient inventory management systems.
• Assisted in budget preparation, ensuring effective allocation of resources for optimal distribution performance.