Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ellenor Montell

South Brisbane

Summary

Dedicated with excellent experience in many different industry settings. Maintains a professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Cabin Crew Member

Jetstar Airways
11.2023 - Current
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Ensured aircraft cleanliness between flights by performing thorough inspections and coordinating cleaning crews as needed.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.

Personal Assistant/Nanny/Housekeeper

Private
08.2019 - 11.2023
  • Oversaw personal and professional calendars and coordinated appointments for future events
  • Displayed absolute discretion at handling confidential information
  • Provided multifaceted services to career professionals by running errands, managing emails, scheduling appointments and arranging transportation
  • Kept detailed track of household and maintenance inventory and schedules
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Worked with parents to develop and implement discipline programs to promote positive behaviour.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Retail Assistant

Pillow Talk
11.2015 - 10.2019


  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Unpacked and restocked store displays with new and existing products.
  • Used POS system to process sales, returns and gift card activations.
  • Protected purchase items with proper bagging and wrapping to prevent damage.
  • Approached each problem with fresh mind and helpful strategies to quickly resolve concerns.

Assistant Pet Groomer

Sunshine Coast Pet Grooming
07.2012 - 09.2015
  • Provided top-notch customer service to every customer and exceptional care to all animals.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Open and closing procedures.
  • Maintained clean and organized boarding areas to promote animal wellbeing.
  • Maintained animal health and wellbeing by brushing coats, cleaning ears and providing other types of basic care, also followed an effective process for bathing to remove dirt, loose hair and parasites.
  • Responsible for afternoon clean of the salon.
  • This included; vacuuming, dusting and disinfecting all surfaces.

Education

Bachelor of Science - Chemistry

USC Sunshine Coast
Sippy Downs, QLD
11.2025

Bachelor of Arts - Psychology/Criminology

USC Sunshine Coast
Sippy Downs, QLD
11.2025

High School Diploma -

St Teresa's Catholic College
Noosaville, QLD
11.2017

Skills

  • Problem solving
  • Dependable and responsible
  • Creative and critical thinking skills
  • Fast learner
  • Organisational skills
  • Independent
  • Extensive communication skills
  • Active listening
  • Strong work ethic
  • Detail-oriented
  • Fast and efficient

Certification

  • HLTAID009 - Provide cardiopulmonary resuscitation
  • HLTAID010 - Provide basic emergency life support
  • HLTAID011 - Provide First Aid
  • HLTAID012 - Provide First Aid in an education and care setting

Timeline

Cabin Crew Member

Jetstar Airways
11.2023 - Current

Personal Assistant/Nanny/Housekeeper

Private
08.2019 - 11.2023

Retail Assistant

Pillow Talk
11.2015 - 10.2019

Assistant Pet Groomer

Sunshine Coast Pet Grooming
07.2012 - 09.2015

Bachelor of Science - Chemistry

USC Sunshine Coast

Bachelor of Arts - Psychology/Criminology

USC Sunshine Coast

High School Diploma -

St Teresa's Catholic College

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Ellenor Montell