Organised and dependable candidate successful at managing multiple priorities with a positive attitude written and verbal communication skills, attention to detail, and passion for process improvement efforts.
Overview
5
5
years of professional experience
Work History
Electorate Officer
Llew O'Brien MP
07.2023 - Current
Interacted with constituents by phone, email, or in-person to provide information
Handled constituent matters with discretion and professionalism, ensuring confidentiality
Collected, arranged, and input information into database system.
Dairy & Correspondence Manager
Llew O'Brien MP
07.2021 - 07.2023
Managed Member's parliamentary and electorate diary
Organised and scheduled with in the electorate and in parliament.
Incoming correspondence...
Handled incoming emails and mail and completed appropriate actions.
Bar Attendant
The Empire Hotel
09.2020 - 07.2021
Checked ID cards and verified bar guests were of legal age.
Restocked glassware, cleaned tables and organised supplies to meet demanding trading periods throughout the shift.
Maintained a high level of service to customers in restaurant, bar and gaming areas
Prepared mixed drinks; poured wine, beer and non-alcoholic beverages
Poker machines, KENO and TAB operations
Processed cash, card and voucher payments
Kept register accurate through correct billing, payment processing and cash management practices.
Counted and balanced tills
Maintained a clean and tidy workspace
Worked with kitchen staff to ensure correct orders.
Bar Attendant
The Royal Hotel
02.2019 - 03.2020
Worked closely with kitchen staff to ensure correct orders
Mixed alcoholic drinks; poured wine and beer; prepared non alcoholic beverages
Maintained a clean and tidy restaurant and bar
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Education
Bachelor of Science - Nursing
University of The Sunshine Coast
Gympie Campus
Skills
Organisational skills
Planning and prioritisation
Records administration
Constituent communication
Appointment Scheduling and calendar management
Timeline
Electorate Officer
Llew O'Brien MP
07.2023 - Current
Dairy & Correspondence Manager
Llew O'Brien MP
07.2021 - 07.2023
Bar Attendant
The Empire Hotel
09.2020 - 07.2021
Bar Attendant
The Royal Hotel
02.2019 - 03.2020
Bachelor of Science - Nursing
University of The Sunshine Coast
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