Summary
Overview
Work History
Education
Skills
Websites
Strengths
Timeline
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Elli Hoskin

Elli Hoskin

Brighton East,VIC

Summary

Elli is a passionate student of Science at Monash University, focussing on studying Physiology, with a keen interest in Ecology and Conversation Biology. Elli aspires to work towards improving human health outcomes through her studies in physiology, and hopes her career as a women in STEM can utilise sustainable strategies in order to achieve advancements in the science industry. Elli currently is employed at Cabrini Health, developing her skills in IT and customer relations as a computer clerk and administrative receptionist.

Overview

4
4
years of professional experience

Work History

Medical Receptionist /Patient Services Clerk

Cabrini HEALTH
01.2023 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

Floor Staff

Pantry Brighton
01.2022 - 10.2023
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained safety standards on the sales floor by promptly addressing spills or other potential hazards, protecting both staff and customers from accidents.

Barista

Too Many Chiefs Cafe
02.2021 - 01.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Bachelor of Science - Master Physiology, Minor Ecology & ConservaBiology

Monash University
Clayton
11.2024

VCE Graduating Student -

Caulfield Grammar School
01.2020

Skills

  • Front Desk Operations
  • Office Administration
  • HIPAA Compliance
  • Patient Relations
  • Medical Records Management
  • Enthusiasm
  • Time Management
  • Attention to Detail
  • Eagerness to Learn and Develop Skills
  • Friendly Demeanour

Strengths

  • Collaboration, Throughout my Bachelor of Science, many assignments have required collaboration with other students, who are often strangers before commencing the unit. This has allowed me to gain confidence in collaborating with others, which I approach with both vocal confidence to share my opinions, and also a welcomness to others opinions and ideas.
  • Attention to Detail, Working in a financial position, attention to detail is crucial in order to configure banking statistics correctly in such a fast-paced, high-spending hospital setting. This has equipped me with fine attention to detail, and a thoughtfulness behind every action that I take at work.
  • Time Management, Through my work for Cabrini Health, the managerial approach to my position involves independence and self-regulated work. This has developed my time-management skills, where I have strengthened my capacity to work efficiently and in a timely manner, without requiring higher guidance.

Timeline

Medical Receptionist /Patient Services Clerk

Cabrini HEALTH
01.2023 - Current

Floor Staff

Pantry Brighton
01.2022 - 10.2023

Barista

Too Many Chiefs Cafe
02.2021 - 01.2022

VCE Graduating Student -

Caulfield Grammar School

Bachelor of Science - Master Physiology, Minor Ecology & ConservaBiology

Monash University
Elli Hoskin