Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elliana Thomas

Brisbane,QLD

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. High level of experience in the mentoring, guiding and development of young children. Detail-oriented team member with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excels in customer interaction, scheduling, data entry and administration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Gymnastics Coach

Robertson Gymnastics Academy
03.2022 - Current
  • Encouraged clients to find creative solutions to problems and maintain motivation.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed and implemented new drills and activities to increase student engagement and growth.
  • Streamlined administrative tasks such as attendance tracking, equipment inventory management, and scheduling coordination.

Casual Retail Assistant

New Farm Deli
12.2021 - 02.2022
  • Managed cash registers, processed transactions accurately, and balanced end-of-day cash reports for financial accuracy.
  • Maintained clean fitting rooms area which helped enhance overall customer experience.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring seamless shopping experiences.
  • Contributed to positive work environments through effective communication and collaboration with team members and supervisors.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Education

High School Diploma -

Cannon Hill Anglican College
Brisbane, QLD
2023

Skills

  • Planning and Management
  • Task Delegation
  • Customer Service
  • Competitive Performance
  • Student relations
  • Attention to Detail
  • Strategic Thinking
  • Child Development Understanding

Certification

Gymnastics Australia Intermediate WAG Gymnastics Accreditation

Timeline

Gymnastics Coach

Robertson Gymnastics Academy
03.2022 - Current

Casual Retail Assistant

New Farm Deli
12.2021 - 02.2022

High School Diploma -

Cannon Hill Anglican College

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Elliana Thomas