Summary
Overview
Work History
Education
Skills
References
Work Availability
Timeline
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Ellie Arthurs

Ellie Arthurs

Redlynch,QLD

Summary

Experienced retail manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent relationship-building skills encompassing utmost level of ethics and integrity. Proficient in using independent decision-making skills and responding to rapidly changing demands and opportunities with ease.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager of Operations

YD
04.2023 - Current


  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising, and general store operations.
  • Enhanced employee performance through regular coaching, training, and constructive feedback sessions.

Sales Stylist

Bras n Things
07.2021 - 02.2023
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales
  • Monitored stock to maintain sufficient quantity of featured product
  • Displayed appropriate signage for products and sales promotions
  • Communicated and coordinated planogram execution with store management
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.

Sales Stylist

Tree of Life
12.2019 - 04.2021
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth
  • Examined stock to verify conformance to quality specifications and took pride in products being distributed
  • Analyzed sales figures and market trends to anticipate product needs
  • Built product displays and placed appropriate signage for merchandise
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.

Barista Shift Lead

Aroma Cafe
01.2017 - 07.2019
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Supported highest standards of conduct and service to support company reputation
  • Supported store manager with recruiting, interviewing and hiring baristas
  • Checked temperatures of freezers, refrigerators and heating equipment
  • Arranged merchandise and built eye-catching displays to increase sales
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies
  • Trained new employees in operational procedures and modeled duties for front and back house positions.

Education

BBA in Social Work -

JCU

Skills

  • Operational Efficiency
  • Customer Service Management
  • Multitasking and Project Initiative
  • Training and Mentoring
  • Adaptability and Flexibility
  • Problem Solving and Analytical Skills
  • Cultural Awareness

References

Mr Sebastian Clancy

0431288251

- Former YD Area Manager/ Bevilles Chermside Manager


Ms Tara Salcole

0426 611 652

Academic Advisor

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Store Manager of Operations

YD
04.2023 - Current

Sales Stylist

Bras n Things
07.2021 - 02.2023

Sales Stylist

Tree of Life
12.2019 - 04.2021

Barista Shift Lead

Aroma Cafe
01.2017 - 07.2019

BBA in Social Work -

JCU

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Ellie Arthurs