Maintaining a high volume of superannuation TPD and income protection claims, representing client's in litigated TPD matters, preparing responses to procedural fairness, drafting Trustee complaints, complex policy reviews, attendance at settlement conferences, negotiating with insurers regarding claims for interest, assisting colleagues with challenging files, and providing advice regarding the viability of potential claims.
Paralegal/ Law Graduate
Aussie Injury Lawyers and Splatt Lawyers
04.2020 - 06.2022
Independently maintaining a file load of superannuation TPD and income protection claims, reviewing insurance policies, conducting initial consultations, completing insurance claim forms, lodging claims, liaising with claims assessors, doctors and other third parties, reviewing procedural fairness letters on declined claims, training new members of staff and day-to-day client management.
Legal Administration Assistant
Bluekey Lawyers
04.2019 - 04.2020
Liaising with lawyers and other parties to conveyancing transactions, preparing sign-up packs, answering client enquiries, quoting, drafting legal documents, reviewing client paperwork, opening files, arranging settlements, managing the main company email and other general administrative duties as required.
Medical Receptionist
Priority Health Medical Centre
04.2017 - 04.2019
Liaising with patients, handling confidential information with discretion, banking, scheduling appointments for doctors and allied health specialists, room cleaning and restocking, opening and closing the practice, WorkCover and Medicare billings.
Education
Current Queensland Practicing Certificate (Supervised Practice) -
Graduate Diploma in Legal Practice -
QUT
05.2022
Bachelor of Laws (Honours) -
QUT
01.2021
Bachelor of Justice (Criminology and Policing) -
QUT
01.2021
Queensland Certificate of Education -
Springfield Anglican College
01.2014
Skills
Insurance law proficiency
Problem-solving capabilities
Excellent communication skills
Strong negotiation skills
Legal drafting proficiency
Attention to detail
Legal research expertise
Additional References
References for current employer available upon request.
Volunteer Experience
PCYC Inala, 08/07/18, Early 2019, Assisting the Senior Sergeant, Paul Gardiner, in running several youth programs. Participated in both a program which teaches leadership skills to year 6 children and a program targeted towards high school children ranging from ages 13-16 displaying behavioral challenges in a traditional school setting.
References
Dr Matilda Simic, Senior General Practitioner at Priority Health Medical Centre, 0450 798 683
Paul Gardiner, Sergeant at PCYC Inala, 0427 134 467
Kenneth Osborne, Solicitor at Splatt Lawyers, 0428 142 332
Timeline
Solicitor
Aussie Injury Lawyers
06.2022 - Current
Paralegal/ Law Graduate
Aussie Injury Lawyers and Splatt Lawyers
04.2020 - 06.2022
Legal Administration Assistant
Bluekey Lawyers
04.2019 - 04.2020
Medical Receptionist
Priority Health Medical Centre
04.2017 - 04.2019
Current Queensland Practicing Certificate (Supervised Practice) -