Ellie De Bruyn
Wagga Wagga
Summary
Developed skills in customer service and creative problem-solving in fast-paced salon environment. Capable of adapting to new roles and responsibilities with focus on client satisfaction and teamwork. Looking to transition into new field where these transferable skills can be utilized effectively.
Overview
7
7
years of professional experience
Work History
Hairdresser
Irvin Day Hair
10.2020 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Counted and documented opening and closing cash amounts daily.
Cashier
Woolworths Supermarket
11.2017 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Certificate III Hairdressing -
TAFE
Wagga Wagga12-2024
HSC -
Kooringal High School
Wagga Wagga10-2019
Skills
- Sanitation practices
- Service coordination
- Social media promotion
- Quick learner
- Appointment coordination
- Cash handling
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Conflict resolution
Timeline
Hairdresser
Irvin Day Hair
10.2020 - Current
Cashier
Woolworths Supermarket
11.2017 - 10.2020
Certificate III Hairdressing -
TAFE
HSC -
Kooringal High School
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