ELLIE GRASSO
Baldivis
Summary
Retail professional with consistent record of driving sales and enhancing product presentation. Known for collaborating effectively with team members to achieve common goals and adapting strategies to meet dynamic retail needs. Skilled in inventory management and visual merchandising, bringing reliability and flexibility to every project.
Overview
24
24
years of professional experience
Work History
Retail Merchandiser
Retail Select Services- Dulux Group
08.2024 - Current
- Organized and maintained displays to achieve clean and appealing product layouts.
- Collaborated with team leaders of Bunnings to optimize inventory management and product placement for high sales growth.
- Formed strong relationships with store management to align merchandising initiatives with overall business goals.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Enhanced store sales through effective product placement and targeted promotions.
Manager
JEANSWEST
01.2014 - 2025
- Maintained a high level of customer service.
- KPI/Budget-Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Fostered a positive work environment by promoting teamwork and employee engagement initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Executed visual merchandising standards to elevate store presentation and boost customer engagement.
Supervisor sales assistant
ROCKMANS
01.2012 - 01.2014
- Customer service
- Merchandising
- Meeting sale targets/ budgets
- Banking/ tills
- Stock control
- Keeping store maintained to its highest level
Supervisor in retail
BEST AND LESS
01.2003 - 01.2005
- Customer service
- Merchandising and window dressing
- Complaint resolutions
- Operation of tills-cash handling
- Maintaining a high standard of hygiene and cleanliness
- Other tasks as determined by the Manager
Night fill Assistant
BIG W
01.2002 - 01.2003
- Merchandising
- Stock control
- Stock receivables
- Stacking shelves
- Advertising stock
- Keeping store maintained to its highest level
Education
Accounting, Administration and Payroll
The Career Academy
Online02-2020
Year 12 TEE - undefined
John Septimus Roe
Skills
- Customer service
- Microsoft Word
- Inventory management
- Excellent communication
- Office
- Team leadership
- Entry level Accounting & Payroll
- Visual merchandising
Timeline
Retail Merchandiser
Retail Select Services- Dulux Group
08.2024 - Current
Manager
JEANSWEST
01.2014 - 2025
Supervisor sales assistant
ROCKMANS
01.2012 - 01.2014
Supervisor in retail
BEST AND LESS
01.2003 - 01.2005
Night fill Assistant
BIG W
01.2002 - 01.2003
Year 12 TEE - undefined
John Septimus Roe
Accounting, Administration and Payroll
The Career Academy
PERSONAL STRENGHTS
- Ability to work under pressure and in a team environment
- Excellent written and verbal communication skills
- Liaise confidently with people of all ages and backgrounds
- Enthusiastic, positive attitude and a committed person
- Quick understanding of new training and knowledge
- Excellent time management skills