Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellie Horner

Perth,WA

Summary

Ambitious and people-focused professional with experience across client management, insurance claims, payroll compliance and worker onboarding. Experienced in managing high-volume pipelines, building relationships, communicating with people throughout the day and working within KPI and commission-driven environments. Highly organised, confident and motivated by achieving measurable results.

Overview

2
2
years of post-secondary education
4
4
years of professional experience

Work History

Compliance & Onboarding Coordinator

ET Payroll
Southend On Sea , UK
10.2024 - 05.2026
  • Managed a high-volume pipeline of workers through onboarding and compliance processes, ensuring profiles were fully completed and ready for payroll.
  • Guided workers daily via phone and email through documentation, ID verification and onboarding requirements to ensure timely completion.
  • Reviewed and verified worker documentation and personal information, identifying discrepancies and ensuring records were accurate and compliant.
  • Monitored worker progress, outstanding requirements and completion status using a comprehensive Excel tracker to manage a large and changing workload.
  • Worked closely with client businesses and internal teams to resolve onboarding issues, prioritise urgent requirements and meet payroll deadlines.
  • Enhanced relationship management, organisation and prioritisation skills while managing fast-paced, high-volume workload with high accuracy.

Claims Technician

Ryan Specialty
London, UK
08.2023 - 10.2024
  • Managed a high-volume portfolio of insurance claims, ensuring accurate and timely processing and progression of matters.
  • Reviewed and processed claims notifications, updates, documentation and financial information with a high level of accuracy.
  • Liaised with brokers, insurers, clients and other stakeholders to obtain information, resolve queries and progress claims efficiently.
  • Maintained accurate claim records, trackers and databases, ensuring information was complete and up to date.

Accounts Assistant

Amwins Global Risks
London, UK
09.2022 - 08.2023
  • Assisted with accounts payable and receivable processes, including processing invoices, payments and account information.
  • Maintained accurate records and reconciled information to identify and resolve discrepancies.
  • Processed and maintained accurate financial and client information across internal systems and Excel spreadsheets.
  • Liaised with internal teams, clients and external stakeholders to obtain information and resolve account queries.
  • Provided day-to-day administrative and accounts support within a fast-paced insurance environment.

Education

A-Level - English Literature, Law & History

USP College
Essex, UK
09.2020 - 07.2022

Skills

  • Onboarding regulations
  • Document validation
  • Payroll administration
  • Records accuracy
  • Excel data analysis
  • Claims processing
  • Customer relationship management
  • Time management
  • Attention to detail
  • Effective communication
  • Relationship building

Timeline

Compliance & Onboarding Coordinator

ET Payroll
10.2024 - 05.2026

Claims Technician

Ryan Specialty
08.2023 - 10.2024

Accounts Assistant

Amwins Global Risks
09.2022 - 08.2023

A-Level - English Literature, Law & History

USP College
09.2020 - 07.2022

Similar Profiles

  • JOHN-STEVEN CARBONEJOHN-STEVEN CARBONE

    Onboarding Coordinator at VacasaOnboarding Coordinator at Vacasa

  • SHANICE GREENESHANICE GREENE

    Onboarding Coordinator at First Student TransportationOnboarding Coordinator at First Student Transportation

  • MOHAMMED ALHAMDANMOHAMMED ALHAMDAN

    <p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits &amp; Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development &amp; Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition &amp; Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations &amp; Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br> • Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br> • Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br> <br> <strong>Compensation, Benefits &amp; Payroll:</strong><br> • Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br> • Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br> • Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br> <br> <strong>Policy Development &amp; Compliance:</strong><br> • Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br> • Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br> • Advised leadership on labor law updates and best practices in employee relations.<br> <br> <strong>Talent Acquisition &amp; Onboarding:</strong><br> • Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br> • Managed international hiring, including visa processing, embassy coordination, and relocation support.<br> • Optimized onboarding programs to ensure a smooth transition for new employees.<br> <br> <strong>Employee Relations &amp; Engagement:</strong><br> • Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br> • Maintained accurate records for attendance, leave, and performance management.<br> • Prepared employment contracts and offer letters in compliance with legal and company standards.<br> <br> <strong>Strategic HR Leadership:</strong><br> • Collaborated with senior management to align HR strategies with business goals.<br> • Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br> </p> at Saudi Central Bank

  • Danielle GlennDanielle Glenn

    Lead Onboarding and Compliance Specialist at Munson HealthCareLead Onboarding and Compliance Specialist at Munson HealthCare

CREATE PROFILE
Ellie Horner