Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ellie Lightfoot

Perth

Summary

Professional hospitality worker with a transferable skill-set in management. Strong focus on ensuring smooth operations and providing exceptional customer service. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, mixology, and staff training, with friendly and approachable demeanour.

Overview

5
5
years of professional experience

Work History

Bartender

The Pier Bar
10.2024 - 12.2024

Company overview: A busy local bar in which i applied the following skills:

  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Front of House Shift Leader

The Sally
04.2024 - 08.2024
  • Company Overview: A busy, local restaurant/bar in which I applied the following skills:
  • Collaborated with management to establish performance metrics, setting high standards for the team''s success.
  • Streamlined front-of-house operations for improved efficiency and guest experience.
  • Contributed to menu development by gathering customer feedback and working closely with kitchen staff.

Supervisor

Hidden River Café
06.2022 - 08.2024
  • Company Overview: A busy, local restaurant/wedding venue in which I applied the following skills
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Retail Sales Advisor

River Island
09.2019 - 06.2022
  • Company Overview: A popular retail store in which I applied the following skills:
  • Assisted store management in maintaining merchandise displays for optimal visual appeal and inventory control.
  • Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
  • Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.

Education

Bachelor of Science - Criminology and Psychology

Liverpool John Moore's University
England
06-2024

High School Diploma -

Trinity School
England
01.2021

Skills

  • Strong multitasking
  • Team motivation
  • Goal oriented
  • Brand awareness
  • Customer service
  • Highly reliable
  • Employee motivation
  • Money handling
  • Friendly and outgoing
  • Food safety compliance

Personal Information

  • Visa: Working-Holiday
  • Date of Birth: 03/30/03
  • Nationality: British

Timeline

Bartender

The Pier Bar
10.2024 - 12.2024

Front of House Shift Leader

The Sally
04.2024 - 08.2024

Supervisor

Hidden River Café
06.2022 - 08.2024

Retail Sales Advisor

River Island
09.2019 - 06.2022

Bachelor of Science - Criminology and Psychology

Liverpool John Moore's University

High School Diploma -

Trinity School
Ellie Lightfoot