Ellie Moore
Minyama
Overview
4
4
years of professional experience
Work History
Citizenship Caseworker
Civil Service
09.2023 - 09.2024
- Dealing with highly confidential information
- Analysing large data sets across multiple IT systems
- Meet challenging targets and deadlines
- I also gained a Level 3 customer service apprenticeship
Waitress
Ramona/ Firehouse
12.2022 - 08.2023
- Cross trained front of house and bartender
- Creating a positive experience for each customer; greeting guests, pre-empting customer needs, maintaining table cleanliness
- Making menu recommendations, co ordinating with the kitchen and bar to deliver accurate orders
Temporary Receptionist
Lime Square Medical Centre
06.2022 - 09.2022
- Assist doctors with confidential patient issues
- Advising patients for their needs
- Patient support
- Handling confidential documents
- Answered phones professionally in accordance with organizational protocols
- Assisted with administrative tasks such as filing documents, copying materials
Floor Staff
Freight Island
08.2020 - 09.2021
- Section head working to keep floor running smoothly
- Ensuring server stations are well stocked
- Pre-busing tables and keeping sections clean, turning over tables, organising breaks
- Closing down at the end of the night
- Running food and drinks from bar and independent food vendors
Education
Bachelor of Science - Criminology
University of Huddersfield
09-2022
Other - English Literature, Criminology, Fine Art
Ashton Sixth Form College
09.2019
Skills
- Issue identification and resolution
- Records Management
- Time Management
- Highly effective communication
- Interpersonal and written communication
- Teamwork and Collaboration
- Client interaction
References
References available upon request
Timeline
Citizenship Caseworker
Civil Service
09.2023 - 09.2024
Waitress
Ramona/ Firehouse
12.2022 - 08.2023
Temporary Receptionist
Lime Square Medical Centre
06.2022 - 09.2022
Floor Staff
Freight Island
08.2020 - 09.2021
Bachelor of Science - Criminology
University of Huddersfield
Other - English Literature, Criminology, Fine Art
Ashton Sixth Form College
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