Ellie Nam
Brisbane,QLD
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Works well under pressure and in fast-paced settings. Dedicated to following health and safety guidelines and handling food items properly.
Overview
6
6
years of professional experience
Work History
Barista
Banatiger
06.2023 - 01.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Barista
Pascucci
06.2020 - 01.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Cafeteria Pittsburgh
03.2021 - 11.2021
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Used POS system to accurately enter orders and process payments.
Restaurant Waiter
Bills
10.2019 - 05.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Ice Cream Server
Baskin Robins
11.2017 - 08.2018
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Skills
- Friendly
- Team Player
- Opening and closing duties
- POS System Operation
Timeline
Barista
Banatiger
06.2023 - 01.2024
Barista
Cafeteria Pittsburgh
03.2021 - 11.2021
Barista
Pascucci
06.2020 - 01.2021
Restaurant Waiter
Bills
10.2019 - 05.2020
Ice Cream Server
Baskin Robins
11.2017 - 08.2018
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