Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ellie Nguyen

Melbourne,VIC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.

Work History

Barista Trainee

Food Hall
07.2023 - 10.2023
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Waiters

BBQ K Springvale
10.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, and took drink orders.

Cashier

Thanh Thien
10.2023 - Current
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.

Apprentice

I Am Studying Elderly Care At Allied Institute
08.2023 - Current
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Prioritized and accomplished multiple tasks within established timeframes.

Education

Certificate IV Ageing Support - Age Care

Allied Institute
Level 5 259 Collins Street Melbourne Vic 3000 Australia

High School Diploma -

Allied Institute
Level 5 259 Collins Street Melbourne Vic 3000 Australia
09.2026

Master of Science - Hospital Administration

Ha Noi University of Public Health
1 A Duc Thang Duc Thang St Ha Noi Viet Nam
09.2018

Skills

  • Customer Service
  • Customer Assistance
  • Payment Processing
  • Product Restocking

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Waiters

BBQ K Springvale
10.2023 - Current

Cashier

Thanh Thien
10.2023 - Current

Apprentice

I Am Studying Elderly Care At Allied Institute
08.2023 - Current

Barista Trainee

Food Hall
07.2023 - 10.2023

Certificate IV Ageing Support - Age Care

Allied Institute

High School Diploma -

Allied Institute

Master of Science - Hospital Administration

Ha Noi University of Public Health
Ellie Nguyen