ELLIE PATERSON

• Collaborated with other team members to ensure timely completion of tasks
• Correctly bagged orders for takeout customers while maintaining the speed and accuracy of order fulfilment processes
• Maintained cleanliness of the work area by sweeping floors, washing dishes and utensils, wiping counters and tables, cleaning windows and mirrors, and mopping floors
• Provided excellent customer service by greeting customers, taking orders, and answering questions

Completed a wide range of clinical placements across hospitals, aged care, mental health, radiology, rehabilitation, and community settings. Developed strong skills in:

• Communicating clearly and empathetically with patients of all ages, including children and adolescents
• Building trust and encouraging participation in therapeutic and recovery activities
• Monitoring safety and responding calmly in high-pressure or emergency situations
• Applying first aid, administering medications, and following proper health protocols
• Supporting individuals confidence, independence, and emotional wellbeing

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
• Communicated with kitchen staff to enable accurate food preparation
• Processed orders and sent to kitchen employees for preparation
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs

• High levels of customer service
• Accomplished multiple tasks within established timeframes
• Maintained professionalism by staying calm when addressing unhappy or angry customers
• Opened and closed location
• Working independently at the shop
• Able to work under pressure
• Responsible for overseeing and supporting staff to ensure a productive and positive work environment