Ellie Ranjbar
Brisbane,QLD
Summary
Driven Administrative Assistant with a proven track record at MANA Company, excelling in customer service and data management. Skilled in Microsoft Office, adept at improving document organization by over 30%, and fostering professional relationships, significantly enhancing office efficiency and client satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
MANA Company
02.2021 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Science - Civil Engineering
Sistan & Balouchestan University
Iran10.2011
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
Timeline
Administrative Assistant
MANA Company
02.2021 - 03.2024
Bachelor of Science - Civil Engineering
Sistan & Balouchestan University
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