Ellie Ross
Gold Coast,QLD
Summary
I am a young, friendly, and motivated employee who is dedicated to giving my all in conversations and tasks. I thrive in fast-paced environments and adjust well when working with different teams. I have a great ability to multitask while providing quality customer service to customers and teammates. I am reliable, time efficient and confident in asking questions and seeking advice when needed.
Overview
8
8
years of professional experience
Work History
Senior Campus Office Administrator
Mastery Schools Australia
Gold Coast, QLD
05.2021 - Current
- Organise and maintain filing systems, including electronic databases and records.
- Coordinate and manage the daily administrative operations of the office.
- Greeting visitors warmly upon arrival at the office premises.
- Prepare presentations using Microsoft Office applications, such as Word, Excel, and PowerPoint.
- Schedule appointments for senior management team members using the Outlook calendar system and Teams.
- Perform clerical duties such as photocopying, filing, scanning, and uploading documents.
- Answer incoming calls in a professional manner, direct callers to the appropriate personnel or department, or take messages as needed.
Dental Assistant
Tweed District Dental
Tweed, NSW
10.2018 - 04.2021
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Kept track of treatment information in patient records.
- Documented patient records with procedures performed and added notes taken to charts.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Documented patient records during procedures and added notes taken to treatment chart.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Fast Food Worker
KFC
Gold Coast, QLD
02.2017 - 08.2018
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Served orders to customers at windows, counters and tables.
- Operated cash register and received payment from customers in cash or credit form.
Education
Certificate - Certificate 2 & 3 in Fitness
Miami State High School
Gold Coast12-2018
Certificate - Certificate 2 & 3 in Dentistry (Assistant)
Tweed District Dental
Certificate - Certificate 2 & 3 in Business
Mastery Schools Australia
Skills
- Communicating via email, phone, and face-to-face
- Managing Microsoft Word, Excel, PowerPoint, and Outlook calendars
- Scheduling and booking appointments
- Information gathering, data collection, and note-taking
- Administrative support
- Knowledge of technology and online software's
- Asking questions and/or seeking advice when needed
Affiliations
- I enjoy going camping with my family, spending time at the beach, and going 4WDing
Timeline
Senior Campus Office Administrator
Mastery Schools Australia
05.2021 - Current
Dental Assistant
Tweed District Dental
10.2018 - 04.2021
Fast Food Worker
KFC
02.2017 - 08.2018
Certificate - Certificate 2 & 3 in Fitness
Miami State High School
Certificate - Certificate 2 & 3 in Dentistry (Assistant)
Tweed District Dental
Certificate - Certificate 2 & 3 in Business
Mastery Schools Australia
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