Ellie Searle

My accountabilities at Meyer are to support the implementation of product plans and new product development projects with best practice process and policy to achieve product strategy, brand plans and sales targets

Key Responsibilities

• Ensure all support requirements are carried out within timelines necessary for on-time completion, including price positioning, samples, quality checks, data entry and analysis, competitor reviews and presentations
• Develop and support all processes & policies to ensure product projects are optimised
• Sourcing and requesting product information, working with oversees affiliates on pricing and product specifications
• Complete pricing viability, according to briefs and margin targets
• Established and managed Post Launch Analysis process to closely monitor new product performance and lifecycle
• Coordinate the roll out of product packaging based on approved concepts, including warranty and use & care instructions
• Coordinate the development of all assets and materials required for product launch including working with Brand Team for packaging product images, packaging, warranty and use & care, training notes and basic asset set up for brand websites
• Complete competitor and pricing analysis to support strategic decisions
• Analyse market/competitor data and identify product gaps/requirements with Product Manager
• Ensure Business Intelligence platform is up to date for all stakeholders and that all product specification data is reconciled and accurate across all platforms
• Support delivery of retail product plans, by brand, including contributing to product presentations for retailer meetings
• Work closely with Ecommerce Team to develop exclusive product roadmap, expanding marketshare
• Manage all administrative duties in support of the Product Team, to ensure timely outcomes and cohesive information systems
• Reconcile PD budgets and process invoices
• Manage potential QA issues by working with factories to report issues and customer care team to satisfy/conclude any outstanding issues
• Partner with product team and sales in support of retailer meetings, trade events and trainings as it relates to product
• Develop strong internal and external relationships to facilitate desired product outcomes

During my time with Wallara I was responsible for co-ordinating with both the Finance and Human Resources teams to audit and correct payroll processes

• Using historical Payroll and HR data to audit payroll processes
• Liaise with Finance General Manager and HR General manager to ensure errors are rectified
• The creation of compliance reports to be lodged with governmental bodies.

In the time spent with the organisation I performed numerous roles in multiple departments including Finance, Payroll, Human Resources and Early Years Management

My primary role was a Finance Officer in the Accounts Receivable team, I proved myself to be adaptable and willing to take on challenges in assisting across multiple departments

• The creation of new accounts within the Sage X3 business management system
• Raising and distributing approx
• 5000 invoices to kindergarten families on a quarterly basis for kindergarten fees
• Raising and distributing invoices for Education and Training students
• Communicating with customers via email and over the phone to recoup outstanding debts
• Arranging suitable payment plans for customers experiencing financial hardship
• Setting up direct debt payment schedules
• Deciding when outstanding debts were no longer economical to pursue and liaising with debt collection agencies to follow up
• Completing monthly outstanding debtors’ reports
• Processing daily remittance advices
• Lodging claims for independent funding support
• Lodging and maintaining kindergarten funding applications, data collection and reporting through DET Kindergarten Information Management online system
• Liaising with universities, submitting and processing student supervision claims
• The creation of new employees within the payroll system chris21 and time and attendance system
• Reviewing authorisations, verifying employee details, and ensuring supporting documentation in accordance with internal procedures
• Liaise with the Payroll Department, and external auditors as required
• Liaise with Enrolments and Training teams for invoicing and database maintenance purposes
• Creating and maintaining live kindergarten enrolments database with Salesforce CRM Software
• Communicating with families obtain all required enrolment information
• Documenting processes and procedures for my department.

• Developed experience in a fast-paced retail working environment
• Cultivated clear communication and listening skills, engage with both customers and fellow team members in a positive and friendly manner, and establish an overall passion for delivering excellent customer service in every interaction
• Providing genuine care for customers by identifying needs, offering exceptional services and ensuring customer satisfaction
• Providing professional recommendations
• Create energy and excitement for customers
• Consistently support and assist team members
• Drive brand awareness
• Use point of sale system to process purchases and health insurance claims

• Instructed players and coaches on basketball game rules.
• Handled high-stress situations using superior calming techniques with basketball fans.
• Identified player infractions and determined appropriate penalties.