ELLIE WALKER

• Process confidential client data with accuracy and discretion, ensuring compliance with company policies

• Manage customer inquiries and provide clear, professional communication via phone and email

• Maintain and update records and databases, ensuring precision in all data entry tasks and filing

• Work in a detail-oriented environment, adapting to changing priorities efficiently

• Greeted incoming customers and provided reliable customer service

• Processed customer orders using POS systems and handled cash and card transactions

• Assisted in stocking and replenishing inventory to maintain smooth operations

• Performed food preparation responsibilities to meet strict franchise food and safety regulation

• Used cash registers and credit card machines to cash out customers
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
• Took reservations and to-go orders by phone, answered customer questions