Ellie Welsh
Sydney,NSW
Summary
I am a hard-working, driven and sociable individual. I am now looking to push myself and develop a career in a more corporate setting. My previous experience in a wide range of rolls has allowed me to gain skills I know will be invaluable to any company, this includes my strong communication skills, my ability to multitask and perform to a high standard and most importantly my strong work ethic, having worked multiple jobs at one time, including when completing my degree I know how my drive and ambition can allow me to succeed in the right environment.
Overview
6
6
years of professional experience
Work History
Laundromat Attendant
Amble Laundry Company
05.2024 - 09.2024
- Developed a strong work ethic whilst working two jobs.
- Assisted in training new employees on laundromat procedures, ensuring consistent high-quality service across staff members.
- Maximized machine utilization
- Provided exceptional customer service while managing multiple responsibilities such as sorting laundry drop-off orders or attending to incoming inquiries about services offered.
- Strong communication lines were set between large contacts and myself as I was in charge of handling the large contacts
Receptionist
Lloyd BMW
05.2022 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Served teas and coffees to customers
Nanny
Self-employeed
06.2021 - 07.2023
- Prepared meals and snacks for children based on dietary guidelines.
- Dropped off / collected children from school / playdates
- Developed strong communication with the children’s mother to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Wait Staff Member
Longhirst Golf Club
05.2022 - 11.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Made and serviced food, drinks and dealt with large private parties, ensuing top quality service was provided at all times
- Cultivated warm relationships with regular customers.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Retail Assistant
Wed4Less
04.2021 - 04.2022
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate wedding and bridesmaid dresses and suggested suitable options based on information given my the client
- Provided customers with a unique experience personalised based on time spent with the customer
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Problem Solver
Amazon
10.2020 - 04.2021
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results with the assistance of my team
- Employed various tools and equipment to find solutions to difficult or complex issues, mainly through the use of IT software
- Researched and extracted data to complete tasks.
Wait Staff Member
Nando's Restaurant
10.2018 - 12.2019
- Greeted and served customers within the restaurant
- Maintained a calm and professional manner when working in a very fast paced environment
- Developed strong communication skills whilst dealing with a variety of customers
- Calmly handed any customer disputes
- Took pride in ensuing customers felt I was provided them with efficient and friendly service
Education
A Levels -
Westfield School For Girls
England, United KingdomBachelor Of Science - Psychology With Counselling
The Open University
England, United Kingdom10.2023
Foundation Degree - Business
Northumbria University
England, United Kingdom10.2018
Skills
- Time-management
- Problem solving
- Adaptability
- Customer service
- Emotional intelligence
- Leadership
Timeline
Laundromat Attendant
Amble Laundry Company
05.2024 - 09.2024
Receptionist
Lloyd BMW
05.2022 - 08.2024
Wait Staff Member
Longhirst Golf Club
05.2022 - 11.2022
Nanny
Self-employeed
06.2021 - 07.2023
Retail Assistant
Wed4Less
04.2021 - 04.2022
Problem Solver
Amazon
10.2020 - 04.2021
Wait Staff Member
Nando's Restaurant
10.2018 - 12.2019
A Levels -
Westfield School For Girls
Bachelor Of Science - Psychology With Counselling
The Open University
Foundation Degree - Business
Northumbria University
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