Summary
Overview
Work History
Education
Skills
Timeline
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(Ellie) Linh Khanh Pham

Thomastown

Summary

At Pho 999 Vietnamese Restaurant, I excelled as a Waitress Trainee, mastering both cleanliness and team collaboration. My ability to maintain high service standards under pressure led to increased customer satisfaction and repeat business. I showcased my skills in food presentation and order accuracy, significantly enhancing the dining experience.

Friendly and outgoing with passion for delivering exceptional customer service. Possesses strong communication skills and keen ability to learn quickly, ensuring efficient and effective service. Ready to contribute to positive dining experience by providing attentive and courteous service.

Overview

2
2
years of professional experience

Work History

Waitress Trainee

Pho 999 Vietnamese Restaurant
12.2022 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.

Education

Mill Park Secondary College
Melbourne, VIC
12-2024

Skills

  • Cleanliness
  • Table setting
  • Order taking
  • Food presentation

Timeline

Waitress Trainee

Pho 999 Vietnamese Restaurant
12.2022 - Current

Mill Park Secondary College
(Ellie) Linh Khanh Pham