Elliot Nasereddine
Sydney,NSW
Summary
Highly organized and efficient Control Room Operator and Administrative Assistant with several years of experience in operational oversight, and administrative support. Adept at coordinating multiple tasks, maintaining optimal facility conditions, and ensuring compliance with safety protocols. Proven track record of improving operational efficiency, managing maintenance schedules, and supporting administrative functions. Exceptional problem-solving skills and a keen eye for detail, committed to enhancing facility operations and creating a safe, productive environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Control Room Operator
ISEC Security
11.2022 - Current
- Provided variance reports to field staff to assist with task prioritisation.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Coordinated smooth transitions during office relocations by planning logistics and overseeing the move process from start to finish.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting
visitors. - Executed record filing system to improve document organization and management.
- Developed strategies to streamline and improve office procedures.
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Collaborated across departments to address interrelated issues affecting productivity or safety at the facility.
- Permitted entry with escort for approved persons into secure locations.
- Monitored CCTV cameras and alarm systems for security breaches.
Event Security Guard
ISEC Security
10.2021 - 02.2023
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Enhanced event safety by conducting thorough pre-event security assessments and identifying potential risks.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
Administrative Assistant
ISEC Security
04.2020 - 06.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Oversaw office inventory activities by ordering and requisitions and stocking and
shipment receiving. - Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Prepared reports and schedules with accuracy.
Bookkeeper
M&M Demolition
01.2017 - 03.2020
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Administrative Assistant
CarKit
07.2015 - 11.2017
- Organised weekly staff meetings and logged minutes for corporate records.
- Created detailed expense reports and requests for capital expenditures.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organising spaces and materials, documenting discussions and distributing meeting notes.
- Offered office-wide software support and training, troubleshooting issues and optimising usage.
Guest Service Officer
Roadster Diner
05.2013 - 07.2017
- Assisted in resolving billing disputes by thoroughly reviewing charges and offering appropriate solutions.
- Built strong relationships with repeat guests, recognising their preferences and anticipating their needs upon arrival.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness.
- Monitored inventory levels of front desk supplies, placing orders as necessary to maintain optimal stock levels.
- Supported sales efforts by proactively upselling room types, packages, and additional services during the reservation process.
Education
Foundation Studies - Biological Science
Western Sydney University
Sydney, NSW12-2018
Skills
- Work order management
- Building operations
- Inventory stocking
- Alarm systems
- Data entry
- Report generation
- Documentation and recordkeeping
- Crisis Management
Additional Experience
Event Security Guard, 10/2021 - 02/2023
ISEC Security
Bookkeeper, 01/2017 - 03/2024
M&M Demolition
Guest Services Officer, 05/2013 - 0/2017
Roadster Diner
Certification
- NSW General Construction Induction Training
- First Aid Certificate
- Working With Children Check
- Certificate 2 in Security Operations
- Responsible Service of Alcohol
Timeline
Control Room Operator
ISEC Security
11.2022 - Current
Event Security Guard
ISEC Security
10.2021 - 02.2023
Administrative Assistant
ISEC Security
04.2020 - 06.2022
Bookkeeper
M&M Demolition
01.2017 - 03.2020
Administrative Assistant
CarKit
07.2015 - 11.2017
Guest Service Officer
Roadster Diner
05.2013 - 07.2017
- NSW General Construction Induction Training
- First Aid Certificate
- Working With Children Check
- Certificate 2 in Security Operations
- Responsible Service of Alcohol
Foundation Studies - Biological Science
Western Sydney University
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