Summary
Overview
Work History
Education
Skills
Timeline
Hobbies
Refrences
Hobbies
Refrences
Generic

Elliott Harkin

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Sales Support Associate

Bigrivergroup
04.2023 - Current
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.
  • Developed, implemented and maintained filing systems for confidential client records.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Issued credits for contested returns, shipping fees and damaged merchandise.
  • Managed customer accounts, responding to inquiries and resolving customer service issues
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
  • Developed working knowledge of CRM to effectively track sales leads and activities.
  • Used in-store system to locate inventory and place special orders for customers.

Store Manager

IGA Supermarket
01.2015 - 04.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Trained new employees on proper protocols and customer service standards.

Bartender & Waiter

Citybeach Function Centre
01.2010 - 01.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.

Education

Bachelor of Arts - International Relations And Affairs & Politics

University of Wollongong
Wollongong, NSW
11.2025

Skills

  • Appointment Setting
  • Inventory Control
  • Customer Relationship Management
  • Customer Needs Assessment
  • Complaint Resolution
  • Customer Order Management
  • Customer Assistance
  • Payment Processing
  • Inventory Management
  • Product Knowledge
  • Cash Handling
  • Attention to Detail
  • Safety and Cleanliness Standards
  • Inventory and Stocking
  • Sales and Promotions
  • Brand Promotion
  • Adaptable and Flexible

Timeline

Sales Support Associate

Bigrivergroup
04.2023 - Current

Store Manager

IGA Supermarket
01.2015 - 04.2023

Bartender & Waiter

Citybeach Function Centre
01.2010 - 01.2015

Bachelor of Arts - International Relations And Affairs & Politics

University of Wollongong

Hobbies

I enjoy travelling and experiencing new cultures and ideas. I love experiencing new languages and broadening my world view through these experiences.

I love reading, i specifically love to read books on politics and history. I find world politics to be extremely interesting. Learning about how historical events have helped shape the modern world has been a long time hobby of mine.

Refrences

IGA 

Gabe Rea- IGA Business owner: 0402 059 288

Caroline Ulovec -IGA Management: 0421 792 978


Big River

Cameron Morgan- Senior Accounts Manager: 0419 207 451 

Ben Robards - Site manager 0593 409 664


Hobbies

I enjoy travelling and experiencing new cultures and ideas. I love experiencing new languages and broadening my world view through these experiences.

I love reading, i specifically love to read books on politics and history. I find world politics to be extremely interesting. Learning about how historical events have helped shape the modern world has been a long time hobby of mine.

Refrences

IGA 

Gabe Rea- IGA Business owner: 0402 059 288

Caroline Ulovec -IGA Management: 0421 792 978


Big River

Cameron Morgan- Senior Accounts Manager: 0419 207 451 

Ben Robards - Site manager 0593 409 664


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Elliott Harkin