Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elliott Thornhill

Flagstaff Hill,SA

Summary

Competent team member ready to take on demanding workload's to achieve business goals. Experienced in organizing supplies and equipment for efficient use. Team player with a desire to work collaboratively for the best possible customer experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
04.2021 - 02.2024
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Took orders, prepared meals, and collected payments.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Team Member

Kmart
05.2022 - 05.2023
  • Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Facilitated successful project outcomes through meticulous organization of resources while maintaining open lines of communication among stakeholders.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Operated cash register to accurately process and record customer payments.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.

All-rounder

Bracegirdles
05.2021 - 05.2022
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Used POS system to accurately enter orders and process payments.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Facilitated smooth meal services by prepping ingredients ahead of time and ensuring all necessary tools were readily available for cooks.

Education

High School Diploma -

Australian Science And Maths School
Bedford Park, SA
11.2024

Skills

  • Self-discipline
  • Product Promotion
  • Hospitality service expertise
  • Food and Beverage Service
  • Interactive communication skills
  • Multitasking and Organization
  • Problem-Solving
  • Quality Control
  • Store Opening and Closing
  • Communication and Collaboration

Certification

  • Barista: level 1 and 2 - HG Coffee School

Timeline

Team Member

Kmart
05.2022 - 05.2023

All-rounder

Bracegirdles
05.2021 - 05.2022

Crew Member

McDonald's
04.2021 - 02.2024

High School Diploma -

Australian Science And Maths School

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Elliott Thornhill