Ellis Jones

• Acted as point of contact for confused, distressed, or lost members of public.
• Identified and communicated any potential health, safety or accident risks to facility supervisor.
• Remained calm under pressure to professionally handle evolving emergency scenarios.
• Trained regularly to maintain excellent fitness levels to meet physical job demands.
• Observed swimmers attentively, quickly responding to risks and concerns.
• Maintained safe, secure environments through careful risk assessments.
• Minimised accidents by sharing health and safety awareness.
• Performed sea rescues for public in distress
• Proving information and advice to the public to not only to enjoy the beach but to be safe as they do so

My roll here was to work as an all rounder type of staff. Meaning I would be a barista, kitchen prep, housekeeping and bar staff depending on the day/shift.

• Managed reservations accurately to minimize booking errors and ensure optimal room occupancy rates.
• Provided support during peak hours or emergencies as needed, displaying adaptability under pressure while maintaining focus on delivering excellent service.
• Resolved guest complaints effectively, demonstrating empathy and problem-solving skills to retain customer loyalty.
• Trained new staff members in customer service techniques and hotel operations.

• Collaborated with other staff members to ensure efficient operations and a positive guest experience.
• Enhanced pool safety by enforcing pool rules and regulations diligently.
• Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
• Adjusted water levels following evaporation, winds and thunderstorms.
• Collected weekly water samples to bring to local health departments for testing.
• Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.

• Maintained safe training environments for minimised risk of injury.
• Coached young individuals to refine specific techniques and enhance confidence.
• Provided safe, caring and fun learning environment for students and participants.
• Supported smooth running of events by arriving on-time and well-equipped.
• Motivated individuals and groups to achieve positive results against set goals.
• Remained calm in stressful situations, resolving conflicts and solving issues with ease.
• Identified individual strengths and weaknesses, adapting training programmes to suit.
• Taught wide variety of courses to diverse range of clients.

• Loaded and unloaded delivery trucks promptly for further distribution.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Packaged and shipped orders accurately to promote safe and quick delivery to customers.
• Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
• Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.

• Replenished sales floor stock regularly to maximise customer purchases.
• Operated cash registers with accuracy and processed cash and card transactions.
• Maintained clean and orderly checkout area to meet store presentation standards.
• Received and unloaded supplies for storage.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Interacted with customers whilst scanning and packing items, personalising shopping experience.
• Tagged products quickly and accurately with price tags and stickers.
• Assisted customers with product selection and sales, recommending items to increase transaction value.