Ellise Barritt
Summary
Dynamic and adaptable professional with a rich background spanning reception, hospitality, and customer service roles, notably at Ainslie Football Club. Excelled in enhancing customer satisfaction and streamlining operations. Proven skills in active listening and time management, alongside a commitment to continuous learning and integrity. Achieved significant improvements in client engagement and operational efficiency. I bring a blend of active listening and integrity, driving positive outcomes and fostering a welcoming environment.
Overview
4
4
years of professional experience
Work History
Receptionist
Harmony Health Centre
09.2023 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
Food and Beverage Attendant & Supervisor
Ainslie Football Club
11.2021 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Helped customers complete purchases, locate items, and join reward programs.
Kitchen Hand & Housekeeper
Home Valley Station
09.2021 - 11.2021
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Tour Guide & Cameleer
Red Sun Camels
06.2021 - 08.2021
- Roped up and saddled camels, attended to the camel's food and nutritional needs.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Improved group safety by vigilantly monitoring tour participants as well as surroundings and implementing strict adherence to safety guidelines.
Café Cashier & Gift Shop Attendant
National Zoo & Aquarium
11.2020 - 03.2021
- Assisted in maintaining visually appealing merchandise displays, enticing customers to make purchases and boosting overall sales.
- Demonstrated adaptability and flexibility by covering additional shifts when needed, contributing to a well-functioning team environment.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Graduated Year 12 -
The Friends School
Hobart, TAS11-2020
Skills
- Friendly and outgoing
- Adaptability under pressure
- Dedicated to learning new skills
- Active Listening
- Work Ethic and Integrity
- Time management skills
Timeline
Receptionist
Harmony Health Centre
09.2023 - Current
Food and Beverage Attendant & Supervisor
Ainslie Football Club
11.2021 - Current
Kitchen Hand & Housekeeper
Home Valley Station
09.2021 - 11.2021
Tour Guide & Cameleer
Red Sun Camels
06.2021 - 08.2021
Café Cashier & Gift Shop Attendant
National Zoo & Aquarium
11.2020 - 03.2021
Graduated Year 12 -
The Friends School
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