Elloise Hansen
FOREST LAKE,QLD
Summary
At Kmart, I excelled in enhancing customer experiences and sales through expert merchandising and relationship building. Demonstrated proficiency in register operation and cash handling, alongside a commitment to outstanding customer service. My proactive approach resulted in a positive, efficient shopping environment, fostering customer loyalty and workplace safety. I currently do not work due to focusing on school studies.
As a recent graduate, I am planning on taking a gap year before I start university, so I am looking for a full time job with flexible hours.
Overview
2
2
years of professional experience
Work History
Retail Worker
Kmart
Brisbane, QLD
08.2021 - 06.2023
- Organized store by returning merchandise to proper areas and restocked displays.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assisted large number of customers per day in finding or selecting items.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Answered customer inquiries regarding product features, pricing, and availability.
- Operated cash register to process payments from customers accurately and efficiently.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
High School Diploma -
St Johns Anglican College
Forest Lake QLD11-2024
Skills
- Register operation
- Relationship building
- Sales promotion
- Store maintenance
- Display maintenance
- Cash handling accuracy
- Customer assistance
- Order processing
- Patience and empathy
- Customer service
- Workplace safety compliance
- Problem-solving
- Merchandising expertise
Affiliations
- Previously I have volunteered to babysit/house sit for family friends while on holidays which displays responsibility and how I am able to work as an individual.
- During Highschool, I also participated in The Kokoda Trail, which required working together with my team and keeping the teams spirits high with motivation and appreciation for all the effort we had to go through.
Timeline
Retail Worker
Kmart
08.2021 - 06.2023
High School Diploma -
St Johns Anglican College
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