Elly De Bortoli
Newborough,VIC
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
5
5
years of professional experience
Work History
Swim Instructor
Paul
Doreen, VIC
09.2023 - 12.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Part time hospitality worker/sales assistant
Ballan Mediterranean pizza
Ballan
08.2021 - 09.2021
- Accepted payments, answered phone calls, built relationships with peers and management, assisted customers, answered product questions, maintained loyalty, suggested alternatives, supported team operations, kept facilities clean, welcomed customers.
Cafe Assistant
Ballarat specialist school farm cafe
Ballarat
01.2019 - 12.2020
- Rang up orders, assisted cook with prep work, took inventory, delivered orders, reported to kitchen manager, prepared sandwiches and beverages, offered support during high-volume shifts, cleaned and sanitized surfaces, restocked supplies, started conversations with customers, prepared foods, served food and beverages, collected and returned dirty dishes.
Mechanic Assistant
Western performing exhaust and engineering
01.2019 - 01.2020
- Disposed of combustibles, assisted drivers, performed manual labor, ordered parts, accessed equipment for maintenance, cleaned workplace.
Cashier
KFC Ballan
Ballan
04.2019 - 10.2019
- Operated cash register, collected payments, completed recovery tasks, assisted customers, learned other department roles, resolved customer complaints, increased sales.
Education
Federation Collage
BallaratMount Clear Collage
Mount Clear, VICBallarat Specialist School
Ballarat, VICSkills
Customer service skills
Food preporation skills
Leadership
Organisation
Friendly, positive attitude
Flexible
Time management
Communication skills
Money handling
Adaptability and learning
Personal Information
Date of Birth: 04/01/04
Timeline
Swim Instructor
Paul
09.2023 - 12.2023
Part time hospitality worker/sales assistant
Ballan Mediterranean pizza
08.2021 - 09.2021
Cashier
KFC Ballan
04.2019 - 10.2019
Cafe Assistant
Ballarat specialist school farm cafe
01.2019 - 12.2020
Mechanic Assistant
Western performing exhaust and engineering
01.2019 - 01.2020
Federation Collage
Mount Clear Collage
Ballarat Specialist School