Elly Dowdell
Wellard,WA
Summary
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on daily basis. Practiced at driving improvements to quality, productivity and service, demonstrated over 8 years of experience.
Overview
7
7
years of professional experience
Work History
Administration Manager/ Case Manager
Lucy Saw Centre
Rockingham
01.2023 - Current
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Experiences with company specific software systems and data entry
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Laboratory Technician
Cooperative Bulk Handling
Narrogin, WA
01.2021 - 04.2023
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances and company specific software for data entry and analysis
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Hose Technician
Iron Mine Contracting
Karratha, WA
12.2019 - 11.2020
- Participated in ongoing training opportunities to prioritise safety
- Enhanced team collaboration through effective communication and problem-solving skills during high-pressure situations.
- Conducted thorough inspections of hoses, ensuring they met or exceeded industry standards for safety and performance.
Case Manager
Mission Australia
Karratha, WA
04.2017 - 11.2019
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Education
Business Administration Certificate III
Narrogin TAFE
Family And Community Services
North Metro TAFE
Perth, WA03.2015
Skills
- Data Entry
- Communication
- Professionalism
- Company Software Systems
- Administrative Duties
References
Jade Lawson - Team Leader - Lucy Saw Centre
Contact: 0407 290 054
Timeline
Administration Manager/ Case Manager
Lucy Saw Centre
01.2023 - Current
Laboratory Technician
Cooperative Bulk Handling
01.2021 - 04.2023
Hose Technician
Iron Mine Contracting
12.2019 - 11.2020
Case Manager
Mission Australia
04.2017 - 11.2019
Business Administration Certificate III
Narrogin TAFE
Family And Community Services
North Metro TAFE