Elly Hedger
Rocky Plain ,NSW
Summary
I grew up on a family property, my parents own 2 merino ram stud, snowy vale poll and snowy plain merino stud, my whole life I have known the quality of wool, from a young age I was always with my parents observing every move they made with the stud, sheep, and wool learning everything I could off them and taking note of the fine detail of what to look for with the ewes, rams, wool, and everything to do with the stud and the process of breeding high quality wool sheep. Ever since I was young I always wanted to grow my knowledge with process of sheep, wool. I want to keep learning about wool and everything to do with the processing of wool, this would be my dream and ideal job.
Overview
6
6
years of professional experience
Work History
Cook
Bertie’s cafe
Nimmitabel , Nsw
06.2022 - 02.2024
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Requested supplies and equipment orders, explaining needs to managers.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Retail Sales Associate
Your out door store
Cooma , Nsw
03.2021 - 11.2023
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
Roustabout
Shearing sheds
Monaro , Nsw
01.2018 - 05.2021
- assist station hands to pen sheep for shearing
- pick up the fleece after it has been removed from the sheep and throw it onto a large table for 'skirting' (process to remove stained or coloured pieces and skin from the wool)
- remove inferior and stained wool from fleeces as directed by a wool classer
- grade wool that has been skirted off fleeces • roll the fleece into bundles and pass it to a wool classer for classing
- sweep the shed floor around the shearing and wool handling areas to help keep the fleeces clean and to avoid contamination
- identify and remove belly wool from the shearing area and place in relevant packs
- A wool presser transfers the fleeces and other wool types into wool presses to form solid bales. They weigh the bales; brand the completed wool bale with the farm brand, a description of the wool, the wool classer's stencil and a bale number; and keep records of all bales completed
Education
Year 10 Completions - Year 10
Monaro High School
Cooma 01-2018
Skills
- Dependable and Responsible
- Customer Relations
- Interpersonal Communication
- Project Planning
- Training & Development
- Problem Resolution
- Calm Under Pressure
- Relationship Building
- Teamwork and Collaboration
- Active Listening
- Organization and Time Management
- Flexible and Adaptable
- PPE use
- Communication
- Excellent Communication
- Client Communication
- Visual Communication
- Communication Skills
- Friendly, Positive Attitude
Timeline
Cook
Bertie’s cafe
06.2022 - 02.2024
Retail Sales Associate
Your out door store
03.2021 - 11.2023
Roustabout
Shearing sheds
01.2018 - 05.2021
Year 10 Completions - Year 10
Monaro High School