Elly Shelton
Woodford,Queensland
Summary
Proven team player with a track record of enhancing customer experiences through exceptional service and efficient time management. Leveraged problem-solving skills and attention to detail to improve operational efficiency. Excelled in fast-paced environments, consistently prioritizing client satisfaction and safety.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bartender
D’Aguilar Hotel
01.2014 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Sunshine Coast Turf Club
01.2018 - 12.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Barista
Jallas Cafe
06.2003 - 01.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Assistant in Nursing
Aloaka Lodge
10.2014 - 12.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Kilcoy State High School
Kilcoy, QLD2014
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Exceptional customer service
Certification
Cert III in Business
Cert III in Information Technology
Cert III in Individual Support
Blue Card
Workplace Health and Safety Certification
Responsible Service of Alcohol Certification
Responsible Service of Gambling
Timeline
Bartender
Sunshine Coast Turf Club
01.2018 - 12.2018
Assistant in Nursing
Aloaka Lodge
10.2014 - 12.2014
Bartender
D’Aguilar Hotel
01.2014 - Current
Barista
Jallas Cafe
06.2003 - 01.2017
Kilcoy State High School
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