ELLY THOMPSON
Port Macquarie,Australia
Summary
Reliable and mature young adult seeking a full time position. Aspiring to be a cooperative team member that achieves tasks given and always works to the best of ability.
Overview
9
9
years of professional experience
Work History
Personal Care Assistant
RSL Life Care
10.2023 - Current
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
AIN
Garden village
01.2020 - 08.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
manager
MCDONALDS
01.2019 - 01.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
DONUT KING
01.2019 - 01.2022
CONNOR clothing store
01.2018 - 01.2019
Crew Member
Hungry Jacks
10.2016 - 04.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Coles, lighthouse port Macquarie
11.2015 - 09.2016
Education
high school - English, Maths, Religion, Science, Chemistry, Biology, Creative Textiles and Food Technology
Port Macquarie
Port MacquarieCert 3 - individual support (ageing)
Skills
- Handling money and eftpos
- Working computerised tills
- Cleaning
- Customer Service
- Manual handling
- First aid
- Caring for clients
- NDIS
Skills & Abilities
I find myself to be a mature individual with good problem-solving skills. I find myself to have great customer service skills and know how to handle customers. In conjunction with my excellent organization skills and attention to detail I find myself to be hard working and great leader.
Timeline
Personal Care Assistant
RSL Life Care
10.2023 - Current
AIN
Garden village
01.2020 - 08.2023
manager
MCDONALDS
01.2019 - 01.2022
DONUT KING
01.2019 - 01.2022
CONNOR clothing store
01.2018 - 01.2019
Crew Member
Hungry Jacks
10.2016 - 04.2018
Coles, lighthouse port Macquarie
11.2015 - 09.2016
high school - English, Maths, Religion, Science, Chemistry, Biology, Creative Textiles and Food Technology
Port Macquarie
Cert 3 - individual support (ageing)
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