Elmo Battaglene
Hobart,TAS
Summary
Organized and dependable candidate excelling in high pressure environments. Quick to engage and learn whenever possible/necessary.
Extensive experience in fast paced customer service oriented positions.
Adept at managing complaints and assuaging client concerns to foster strong and stable client/business relationships.
Focused and patient in my approach to communication and problem solving.
Overview
6
6
years of professional experience
Work History
Florist Manager
Avane Florist
Hobart
01.2024 - Current
- Analyzed financial data to develop strategies for improving profitability of the store.
- Coordinated deliveries with drivers ensuring timely arrival at customer sites.
- Inspected flower displays regularly to maintain an attractive appearance.
- Responded quickly to customer inquiries or complaints in a professional manner either over the phone or in person.
Assistant Florist
Fiori Florist
02.2022 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, and cutting new flowers
- Nurtured flowers to maintain quality and promote longevity.
Barista
Hairy Legs Coffee
Sandy Bay
02.2022 - 12.2023
- Produced quality coffee en-masse while interacting with customers.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Bartender
Twisted Lime
Hobart
01.2019 - 02.2021
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Certificate -
Taroona High School
Taroona, TAS12.2016
Some College (No Degree) - Psychology
Hobart College
Mount Nelson, TASSkills
- Client Engagement and Assistance
- Consultations and Recommendations
- Inventory Maintenance
- Vendor Relationships
- Sales and Service-Oriented
- Comfortable under pressure
- Efficient client/customer management through email, call & in person
Professional References
- Josh Wells-Owner of Twisted Lime
- 0459216529-josh.mclaren.wells@gmail.com
- Jax Fox-Owner of Fiori Florist
- 0408631831-jacksonfox2908@gmail.com
Timeline
Florist Manager
Avane Florist
01.2024 - Current
Assistant Florist
Fiori Florist
02.2022 - Current
Barista
Hairy Legs Coffee
02.2022 - 12.2023
Bartender
Twisted Lime
01.2019 - 02.2021
High School Certificate -
Taroona High School
Some College (No Degree) - Psychology
Hobart College