Elodie Bennett
Lara,VIC
Summary
Experienced customer service representative skilled in fostering client relationships and ensuring satisfaction. Recognized for a positive demeanor and teamwork capabilities that enhance company performance. Committed to achieving results and supporting business development through effective communication and partnership cultivation. Enthusiastic about contributing to a collaborative work environment.
Overview
2
2
years of professional experience
Work History
Deputy Manager
St Vincent de Paul Society
Geelong, Vic
02.2025 - Current
- Facilitated goal achievement for team members through dedicated support and guidance.
- Set priorities and delegated tasks to staff for optimal workflow.
- Adjusted strategies based on sales data analysis to enhance performance.
Wait Staff Member
Tempo
Geelong, Vic
12.2024 - Current
- Effectively managed multiple tasks simultaneously while maintaining organization under pressure.
- Resolved customer complaints professionally to uphold a positive atmosphere.
- Operated POS terminals for order entry, bill splitting, and total calculation.
- Cultivated rapport with guests to encourage repeat business through exceptional service.
Service Officers
Services Australia
Geelong, Vic
04.2023 - 12.2024
- Ensured compliance by addressing customer inquiries and issues according to company policies.
- Delivered exceptional service, creating positive and personalised client experiences.
- Assisted with training for new recruits, enhancing their understanding of policies, increasing confidence, and giving effective feedback.
Education
High School Diploma -
Clonard College
Geelong11-2022
-
Extra Certificates/Qualifications
Skills
- Conflict resolution
- Employee coaching and mentoring
- Scheduling and coordinating
- Task delegation
- Performance tracking and evaluation
- Point of sale operation
- Effective communication
- Customer service and support
References
References available upon request.
Timeline
Deputy Manager
St Vincent de Paul Society
02.2025 - Current
Wait Staff Member
Tempo
12.2024 - Current
Service Officers
Services Australia
04.2023 - 12.2024
High School Diploma -
Clonard College
-
Extra Certificates/Qualifications
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